garymccune ✭✭

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  • We just tried the 2026.2.1 upgrade from 2026.1 last night and ended up with a "not secure" URL and login screen stuck at "Waiting for server" We've always run MS SQL but I was seeing 4 WHD Services now and 2 appear to be dependent on Postgres SQL service. Is Postgres now required, or is that just indicative of our MS SQL…
    in SolarWinds Web Help Desk 2026.2.1 Is Now Generally Available Comment by garymccune August 4
  • Has anyone figured out MFA for this release candidate? We are hoping to rollout our all or nothing MFA but our O365 Solarwinds service account is the last sticking point. Can anyone from Solarwinds offer advice on configuring MFA for service account email set up?
    in Web Help Desk 12.7.2 RC1 Now Available Comment by garymccune April 2020
  • Thanks for the reply. I'm assuming you meant that I can only use one active license (not per server) and that I'll need to use a trial for the new test server as my active license is in production use.
    in Using license for RC testing Comment by garymccune March 2020
  • Same here. I'm not seeing a working solution though. This is the most recent forum post on it: https://thwack.solarwinds.com/message/380078#380078
    in Using O365 Exchange for emails in WHD Comment by garymccune May 2019
  • This exact problem is an ongoing issue for us as well, over the last 2 years. However, our norm is working and drops are intermittent. Outgoing emails are fine, suddenly connection stops working. This is unpredictable and I've seen it 4 times in one day and not at all for a month. It's happened about 4 times this week…
    in Office365 WHD keeps disconnecting from SMTP Comment by garymccune May 2019
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