garycheung

in THWACK Monthly Mission - June 2018 Comment by garycheung June 2018

Done

in Beloved NPM Users: Submit a review for THWACK points and a gift card! Comment by garycheung May 2018

in THWACK Monthly Mission - June 2018 Comment by garycheung June 2018

I submitted a case with SW last week, and here is their response. "You can change the cfg to reduce the number of TaskProperties files: After the connection to the agent goes down, data is being collected and saved. Periodically it gets resent. After a period of time the data will eventually time out and be thrown away.…

in SAM Linux agent issues? Comment by garycheung February 2018

I opened a new ticket and work with a different engineer to resolved the problem. The installation wizard did not work. They provided me with a standalone NPM 12.1 installation package and UDT 3.3.1 to bring them up to date. Then I was able to use the SAM 6.6 installation wizard to update the rest of the products (include…

in NPM upgrade problem Comment by garycheung June 2018

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