frank_fung

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  • I opened a ticket on the CPU ESX problem and was told to delete and re-add the ESX server and that didn't fix the problem. I responded back and haven't heard from technical support. I told Technical suport that they should contact engineering on the problem as well. I Today I upgraded to the latest service pack and problem…
    in VMware ESX CPU - big & bad value after Orion 9.1 SP2 Comment by frank_fung February 2009
  • I am running ESX 3.02 and didn't have a problem until Solarwinds Technical support suggested that I apply a service pack to a web site error problem. Now Solarwinds is telling me that a problem that their service pack caused isn't support on my version of ESX server. Update for Case #78403 - "orion website error" Thank you…
    in VMware ESX CPU - big & bad value after Orion 9.1 SP2 Comment by frank_fung February 2009
  • Brandon: Can you give me more detail on how to delete the admin password for someone like me who is not familar with the database manager?
    in Admin account on Trial version Comment by frank_fung March 2009
  • Excellent. Thanks.
    in TOP 5 IP ADDRESS GROUPS Comment by frank_fung January 2010
  • I got help from technical support what I found that my account was set to disable! I have no idea what happened there. Reset The Orion Admin Password 1. Launch the Database Manager by navigating to Start->Programs->SolarWinds Orion->Database Utilities. 2. In the window on your left, open your database in the tree until you…
    in Admin account on Trial version Comment by frank_fung March 2009
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