faheed

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  • Hi Glen I suppose a option under Email -> Options or Tickets -> Options where users can select how ticket name should appear in Subjec.t I understand that templates for tickets are present but these templates only allow modification to the message users get for default ticket greeting or open/closed ticket greeting etc but…
    in Changes to name "Ticket" Comment by faheed October 2014
  • A very nice idea which is very user friendly as well Users find it effective and time saving to take a screenshot and paste directly then to save screenshot and upload it. Also pasting image directly into ticket when logging a Ticket or updating it makes it easy for everyone to refer while going through the update of…
    in Paste screenshot or image into ticket Comment by faheed October 2014
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