Comments
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Visual firewall connection mapping Traffic conversation deduplication
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Not at all
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Cheers to us all! Thank you to all that help to answer questions and publish information for the rest of us to learn from!
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vendors
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I work for a manufacturer. Their HQ (including most of the IT staff, oh, and a small data center) is in the same building as their main manufacturing facility. We've had the occasional fire situation out in the plant that forces us out of the building but thankfully nothing that has turned the fire suppression system on.…
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Ditto
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Traffic info, visual firewall connection mapping
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@"mjperkins"Yeah, the link seems to have updated. Use the link up in the nav bar and it'll take you... but it's not open yet. @"danielleh"Looks like this announcement is a little out of date edit: I first called it a sticky but it appears to be a normal post.
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Welcome back! It looks great.
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Sorry in advance for the book, but it's been a long path in the past ~13 years, with some back story. Here goes... I was fortunate enough to have a computer growing up. My mom pushed for it in our house. We shared a computer with Windows 3.1, a computer with Windows 95, and eventually I had my own computer when Windows 98…
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That's what the end users expect when they put in a ticket titled "Need help."
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The WFH was quite nice... emotional support dogs FTW! I'm looking forward to more of that in 2021, if not to be in a permanent WFH position.
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Phone is also available, but the helpdesk team seems to get frustrated when it rings and directs them back to open a ticket through the service desk. Even if the end user cannot get to the service desk, they often ask for someone around them to enter the ticket (I've heard). Sure, we don't want to be in the business of…
