ericsuber

It’s Case # - 00179800. According to the DPA console it was allegedly trying to establish monitoring, but there were no login requests being sent to the instance we wanted to monitor.

Support told me DPA is functioning as designed. After a period of time DPA gives up on trying to connect. Oddly there isn’t a defined amount of time they could give me, nor is it a configurable parameter.

Total down time was 71 minutes yesterday, which is typical. Because of the period of time that elapsed, DPA gave up on trying to connect, although in the dashboard it indicated it was still trying to connect. From the dashboard we stopped the monitor, then started the monitor, and that resolved the issue.

We had an issue with a monitored server rebooting and DPA giving up on re-establishing monitoring after a period of time. We don't want to manually intervene. Is our best option to shutdown and restart the Ignite PI Server (I assume DPA will re-establish monitoring with all configured databases)? We could do that via…