dunky2k · Systems Engineer · ✭✭✭✭✭

It is still a software package from Solarwinds, providing that you had previously purchased it i believe. We are now using Observability and Network Topology Mapper still appears in our customer portal for download.

Heard from support and it appears that some tables have changed with the introduction of 'historic' tables also. managed to some of my queries working but support advised that the developers have removed a field that i was currently using from the CDRDetails table. This has been raised as a feature request to have it…

@"yumdarling" can you please explain why ABCD are not the correct answers, but only AB&D. Why is Dynamic Backgrounds & Bulk Administration wrong?

This is getting silly now, todays question Mar 29 asks what databases is not supported, i get the question right, but it marks it as wrong!! Eh?? Even when clicking back on the link the correct answer is the only one ticked but it still says its wrong @"kpina" deffo need a reset for this one!

Yeah strange this one, the link took you to an article on Postgres SQL and not Oracle where it implied that the Explain Analyze was the option to use, so red X for me for today. If a hint is going to be given to read, then at least ensure that it links to the correct article, don't suppose a reset is available once correct…

@"bouchm"The whole upgrade process from the installer to the wizard on the main poller took around 35 mins, however this was for an 'offline' upgrade and not using the centralized update option. Our APE and HA servers took around 25 mins each.

Trying to upgrade to the RC and get the following error during the configuration wizard. Error while executing script- The operation cannot be performed on database "TSNMS_TSNCC" because it is involved in a database mirroring session or an availability group. Some operations are not allowed on a database that is…

@"jblankjblank"Thanks for the reply, i checked through the configuration wizard logs and it appears that i mistakenly used the wrong credentials for the database login, tech me to look at the screen next time. Re-ran the config wizard again using the correct credentials and completed successfully with no other issues.

Just wikipedia Windows 2000 and you will find the answer.

Yeah I opened a ticket but not heard from support yet, however in the meantime I have managed to figure out part of my issue and the dashboards are updating correctly. Since however quite a few reports relied on the previous table structures I still need some guidance to resolve these. Will see what support suggests.

How are you currently displaying this information, are you using a modern dashboard kpi widget?

On our table widgets, if we more our cursor over to the far left a scroll bar appears briefly on screen to allow you to scroll down the data like below I have highlighted this in the above example, does this happen when you try it?

Does the server have a firewall? make sure port 5000 is open if accessing externally over the network. Also to browse the console locally I had to have a supported browser version, even though I was already using one, some of the features would not work unless I was using the latest version of the browser. Even then the…

It appears that I had to upgrade to a newer version of Google Chrome before the import setting would work, despite being on the latest version of Firefox which didn;t work. Finally got it up and running / working as the old Syslog server was. so thanks.

Thanks @"ivodlouhy" initially the NG product was not displaying in the license manager, but since it does now I am able to register it with our license. I have the issue now where I cannot migrate the old settings from our Syslog Server, each time i click on the 'migrate settings' it does nothing? Am i doing anything wrong…

We use 2 modern dashboards that show us a donut of the status's and then a tabular table with the info we require. Here are the swql queries that we use to achieve the above. select Status, sum(StatusCounter) as StatusCount from (select Status, 1 as StatusCounter from Orion.Volumes where DisplayName != 'Physical Memory'…

Okay I managed to tweak the swql so that it now displays text rather than the value, however seeing as the output is now text and not a numerical value I can no longer use the warnings to change the colour of the widget when needed. select case when nodes.custompollerassignmentonnode.currentvalue > 0 then 'Running' else…

Issue got resolved, sort of by raising a support ticket, some historical data still didn't get imported, but we can live with that.

Sorry, don't know what i was talking about earlier, this is what we use and it seems to work fine for us. SELECT [data].[OrionNode].[DisplayName] AS [DisplayName], concat('<p style="color:red">', TOSTRING([data].[RemoteAccessSessions].[UserName]), '</p>') as [Username],…

Remove the part you have that is defined AS [User] in your swql statement, just leave that part off. When the query runs it will create the Username field instead. Now in your table name definition below, change the Display Name field to User and this will show as that on your Table rather than Username.

Not sure if it is actually possible to add a modern dashboard directly, however we added a new tab for 'Custom HTML' and configured that page using an iframe to load the url of the dashboard we wanted to show.

Thanks for the explanation, we had pricing for all tiers, but our phones / call managers fall into the lower tier, we were just unsure as to wether we had or required any IPSLA devices for what we were wanting to achieve, and it doesn't look like we do.

The one on this link https://documentation.solarwinds.com/en/success_center/vnqm/content/vnqm-licensing-sw356.htm

Just to add to this, when we were running the trial, all we were interested in was the call data coming from the call managers so that we could monitor the number of incoming / outgoing calls and duration / ring time. We are not interested in latency or jitter or voice quality, so do we actually need an IPSLA devices to…

Raised a ticket with support and like previous issue is a known bug Post having this issue checked Internally we have noted this alert (Nightly Maintenance failed) as a known bug in the SolarWinds Observability 2022.3, And this is expected to be fixed in the version (2023.1) For now you can safely ignore this alert, As…

@"christopher.t.jones123" Many thanks for that article. The system is already configured to force the data / log files onto the correct locations, what i think has happened here is that the wizard was pointed to the listener rather than the actual DB and this has what has forced them onto the system drive instead.

Ok so we have now managed to upgrade our environment to 2022.3, had a few hiccups along the way but got them ironed out. Issue that we have now is that the OrionLog / NTA databases that have been installed have been installed on the server system drive rather than the Data / Log drives that we have specifically for the…

I don't like to state the obvious here, but that error is indicating that the destination drive on that server has no space left. I would suggest at looking to either increase space (if you can on that volume) or moving anything off of that drive that doesn't need to be there.

@"tony.johnson" Yes I have a support ticket open - Case # - 01205456 I have been working with them, but all suggestions to date have been unsuccessful. I have managed to stage the files on the polling engines, but even after being able to achieve this, the update now sits idling on the installation report page, with…

It appears that the information is held within the database in another table so i was able to calculate the ring time from these values.