dtawater

March Mission - Planet of the Apps - Day 8 question appears to be bugged. I provided the answer and received the question is correct response, yet, the question never seems to "save" that i answered it. unlike all other questions where i am told i have already answered this question, this question keeps having me answer it…

Its alright, I understand and appreciate the active help and quality you are striving for with the community. Keep up the good work!

I noticed this, yet, I have an account that doesn't fall into the four criteria above and thought my account age affected the moderation on my posts. Either way I really appreciate your real time interactive approach to the community. It is very refreshing to see community investment.

Is there any possibility of this as a feature? I think this would expand what solarwinds can do with the FAQ pages to enable a knowledge base style wiki that would enable techs and clients to review answers to known issues.

I believe option 1. As in option 1 If a client is also a tech then give them approval experience in tech ui. If a client has a tech account...then whether they are technical in real world scenarios, system wise they are still a tech so its back to option 1. Option 3 is problematic. If a client is a client then no one needs…

First check.... (cn=z_sap))(&(lockoutTime should probably look like (cn=z_sap)))(&(lockoutTime where the extra parenthesis accounts for the (&(|( at the start of the CN list. if that still doesn't work... try removing the (& in front of lockout time and of course its matching closing parenthesis. Also try changing…

remove the ou=IT Staff from the prefix... Change the OU=IT Staff in yoru filter to whatever ou you are looking for...if you want to search multiple ou's at once use (&(|(ou=it staff)(ou=some other dept))) The initial (& in front of the (| is probably not needed but i include it to help explain that it requires a true…

Then you would add the OU in the FIRST part of the filter ... i'll break down that peice by peice. Everything listed here is AND "&" bit masked so each object must be true for the filter to allow the entry to be returned as a result. (&(objectCategory=person)(objectClass=user)…

yes. That does make sense. Well now that you have a way to group many OUs together you can control larger user groups in the directory. If you need any further help please let me know.

Peter sorry for the delay. I'll leave this post here until i can spend this weekend dumping the workflow we at our company came up with. In a nutshell we would create a 4th ticket type that allows ticket linking. Rock bottom simple until we can get more features into WHD. This would allow all techs to receive assignments…

Look at this. strPrefix = "ou=IT Staff,ou=Users,ou=BBB" strBase = "<LDAP://" & strServer & "/" & strPrefix & strDNSDomain & ">" ' Search for all users. strFilter = "(&(objectCategory=person)(objectClass=user)(&(|(cn:=111)(cn:=222))(lockoutTime>=" & str64Bit & "))" ' Comma delimited list of attribute values to retrieve.…

You cant add the same ou multiple times in a LDAP URI. You are trying to return multiple OU's in the same LDAP call correct?

Alright, If you want, i'll help you with the rest of the script. Also, if the script needs to create the adoConnection in my experience, always set the final action of your script ot set all objects to nothing so that there isn't a change for any object instance issues after the script completes.

Thank you very much. I appreciate it. I couldn't find the bug report forum and so couldn't search for an existing bug. Where do i submit bug reports? I have another several to post about.

Thank you rodegard‌, apap this helped me to correctly find where the PK fields are located and now i now how the desk reseeding system works. I didn't delete any tickets, i just ran this query. UPDATE dbo.EO_PK_TABLE SET PK = 100000 Since i was only looking to push the first ticket number out 100 thousand so i can properly…

Do a debug print right after you finish building the string to see if there are syntax errors. <span class="pln" style="color:#000000;">Wscript</span><span class="pun" style="color:#000000;">.</span><span class="pln" style="color:#000000;">Echo "Current Path: " & <span style="color:#333333;font-family:'Helvetica Neue',…

I have been speaking with support at solarwinds attempting to document a workflow on how to setup a true project management workflow type piece in WHD. Did you complete a workaround that actually does that already?

A resolution category is another term for closure code or resolution code. Its where you define WHY you marked the incident resolved or closed first call. Here are some examples * Advice Provided * Cancelled by user * Cannot fix * Could not replicate * Duplicate record * Hardware repaired * Hardware replaced * No action…

I definitely use chrome. I have tried it in both browsers, I wonder if its a content type mismatch issue. Either way, here is the screenshot of the error in Internet Explorer with the image property details that show the image is not at that address.

UPDATE [SolarWindsWHD].[dbo].[MESSAGE] SET [DELETED] = 1

I have cleared that list, yet, the all messages screen still shows undeletable messages. What is the impact of issueing a direct SQL call to update all messages in the system to set the deleted flag as true? UPDATE [SolarWindsWHD].[dbo].[MESSAGE] SET [DELETED] = 1

Web Help Desk Version12.2.0 - Build #12.2.0.9011 Java Version1.7.0_45 amd64 (Oracle Corporation) Java Homec:\Program Files\WebHelpDesk\bin\jre Classpath../../wrapper/lib/wrapper.jar../../tomcat/bin/bootstrap.jar../../tomcat/bin/tomcat-juli.jar../../webapps/helpdesk/WEB-INF/lib/MDSUnicode.jar Extension Dirsc:\Program…

Thank you...the tech permissions feature had a few areas of definition that i need clarification on. this is a very helpful feature.

With the code above the change i would make would be to concat the strings. Set adoCommand.ActiveConnection = adoConnection ' Search entire domain. Use server binding. strPrefix = strPrefix & "ou=Cumberland,ou=CaL,ou=Employees,ou=Users,ou=Site, " strPrefix = strPrefix & "ou=Pittsburgh,ou=CAL,ou=Employees,ou=Users,ou=Site,…

Has anyone been able to resolve this? This is the debug error i get when attempting to manually delete these messages (this may be a new post, yet, i am putting here to see if there is a web method call that is causing an issue with the display of hte gif and the actual purpose of closing or deleting these messages.)…

Anyone have any further information on how to correct this method issue?

Your survey is bugged. Question 7 will accept no answer given.

Here is how i use remote scripting from within powershell. let me know if this is on the right track. Its an old SCCM removal script and Sophos Install script i use on difficult machines that after SCCM was decommissioned and replaced no longer working correctly on the domain. All in all everything was eventually updated…