dstellern

Figured it out. You can't shut down the WHD application service because it shuts off the database. So skip step 5. After doing that everything works great

When I attempt to rename or drop the default data base using these commands * Virtual Appliance (Linux)* cd /usr/local/webhelpdesk/ * Connect to database using sudo pgsql9/bin/psql -p 20293 -U whd -d template1 * If prompted for password use "whd" * Execute following statements: * ALTER DATABASE whd rename to whd_old; *…

Did you every get a resolution to this? I am running into the same thing.