dsp

I completely agree. This tool could be so useful, but it's missing some essential pieces, one of them being correct local time on alerts coming in. Since I first posted my irritation with this, it has become an even bigger issue. We put in new firewalls and are now having issues with connections to mobile admin and when…

I'll have to set aside some time to try that. If it works, it will be a lot more helpful than what I've gotten out of the forums and 'manuals' for the last 2 months. Thanks!

Me too. 'This survey is not accepting additional responses at this time'

I just want to know why I get GMT on my MoblieAdmin when the server and my phone are both Central time. It's frustrating. For me to go back and look and have to calculate when the actual time was is ridiculous! Granted, it's an easy calculation, but when your phone goes off at 2am or you get up at 4am with a list of…

It's such a shame. I really hope they come up with another mobile product. Being an IT department of one for a multi-million dollar company is not easy, even with contract help, but with Orion, I can usually figure out where to start and sometimes what the entire issue is. With everything we can do with cell phones, it…

Yea, that didn't work either. We lost another domain controller on the other site this morning for no apparent reason, along with users over there not being able to connect to their file server. I would say it might be a switch issue, but some of the ones that are coming up as good are on the same switch.

I've already installed that one and 6. When I try to reinstall it tells me it's already installed. Ideas?

OK, so I went through a ticket with support because I was getting a message that one of the evaluation licenses was up. They had me remove all the licenses, then I had to have them deactivated so I could reactivate them. As soon as I did that, all those nodes came back up, HOWEVER, I'm still not getting alerts on Mobile…

This is really starting to irritate me. We purchased it and it could be a HUGE tool for us, but there are so many things that have not been fixed or updated. Just the fact that the local timestamp does not exist on alerts and you have to guess when they came in is becoming a huge issue. If they are going to discontinue it,…

Ok, so we also found that Mobile Admin works as far as I can connect to the server remotely and see what is down, but I'm not getting push notifications for Mobile Admin. Nothing was changed with SolarWinds or Mobile Admin, so I have to assume that something in the firewall is causing the issue, possibly blocking the push…

There's nothing wrong with the console. That is working on all the nodes on the other site and some on the one we're having issues on. I've done manual polls, I've polled each node individually, and I've even reset IP addresses and SNMP strings on them and tried again and it still doesn't work.

I already stopped all the services and restarted them. It's in my original post along with a full reboot. All the services on all the machines are working. We have a file server, a domain controller, and DNS/DHCP and all are running properly. Users can pull GP, they are pulling IPs and DNS is resolving. As a matter of…

No, it is not.

Nothing changed on the firewall. The only thing that seems to be affected is the SolarWinds app server. ICMP works for other devices on that server that follow the same network path, so I'm not sure why it's not working on these few. Tracert goes one hop and then times out the rest of the way, so it doesn't look like it's…

It helps, but it's not complete. For instance, when I look at that page, it shows me numbers for network discovery, interfaces, netflow, etc. We have a license for 100 NPM. If I add up all these numbers, it's WAY over 100. What, exactly, counts as a license? Is there a way to check the system, either through the web…

For me 'Manage Nodes -> Check the device that you want to change -> select Edit Properties and change the value under Name and click submit' doesn't work. I can't change them at all, or if I do, they are overwritten with the next poll. I'm just a noob here, but I can't seem to find the answer to what I think is a very…

It doesn't appear to have been answered, and I'd like someone to explain how to set up v3 period. We've been using v2c and now we have devices that won't do anything but v3 and I have yet to find any documentation that explains what you need to do and why. There are plenty of pages of paragraphs and diagrams and flow…

That isn't helpful. I tried that with the documentation that is there, and it doesn't work. It also seems to be the long way around a straight-forward problem. I did finally find the answer. If I used the Email Me when an Interface goes down, on the trigger condition choose the node ip address is equal to the IP address of…

I'm growing increasingly frustrated with Mobile Admin. Still haven't figured out how to get the time right on the alerts and now I'm not getting them until I unlock my phone, so I'm sitting at home watching TV, no alarms come in, so I go to bed. I check my phone in the morning, and there are 58 alerts! It appears there…

It appears this fixed itself. We tried one of the firewalls again today and again, the same nodes went down, but after a couple hours, they started coming back online. I still am not entirely sure what fixed it. Mobile Admin alerts appear to be coming in, but a couple hours late, which doesn't help, but that's a different…

I believe this is the phone number you want to get the alert on. For me it's the phone number of the phone I have Mobile Admin installed on. Even though you have Mobile Admin on your phone, I think the alerts for e-mail and for these feeds come from the server itself, so it needs a phone number. Put in your number and see…

I'm assuming this isn't fixed yet? I can't edit or delete it and it's throwing errors. At this point I'd rather just get rid of it, but I can't even do that. Can we add another user to that case? I'm the admin, I created it under admin, and I can do everything else, I just don't have edit and I can't delete the chart. The…

I too am just setting up Netflow, but I have 2 SoncicWall NSA 2400s running os 5.8, one at each site. Both are running SNMP. I've gone in and configured them for Netflow v5 and got only bits in and out on one, and nothing on the other. I tried v9 to see if that changed anything and it hasn't. The SonicWall netflow set-up…

We had to set a rule in the firewall to allow an SSL connection on a port that pointed to the SW server. Don't know if that helps or not.

It can. Works well.

I'm having a similar problem to dkoski and the solution given doesn't match anything I'm looking at, the documentation Creating a Custom Property to use on an interface doesn't seem to help me either, nor does the document Creating alerts on Interfaces. In fact, Creating Custom Properties instructions link you to Creating…