dsimpkins · Manager, Monitoring Services · ✭✭✭✭✭

Hi @"noobes" Yes i did, i ended up logging a support ticket and got send an article for Poller Checker https://support.solarwinds.com/SuccessCenter/s/article/Use-the-Poller-Checker-tool?language=en_US This allowed me to test and update the polled OID's on these devices to Gen3 which started returning values again.

THWACKhttps://thwack.com Although this redirects to https://www.thwack.solarwinds.com . We allow https://thwack.solarwinds.com but not https://thwack.com so things like "shared config change templates on THWACK" in NCM fail to load. I did put an FR for this but it never got off the ground.

Yep, got the call right before xmas and was given not many days to get it completed.

yes run it on both and check you get the same results

Hi aLTeReGo​, Upgraded to 2019.2 HF2 a couple of weeks back and so far so good, haven't had a single issue with HA Email alerts have been a little bit noiser on the main poller but i can live with that, thanks for the work on this.

Not a problem, to be honest hearing the issue should be resolved is enough. If it still occurs then will raise a case to see if our issue is a different one. Thank you

Looks good I would say you have a password issue and would update the account and test again.

Smoothly, no impact seen and the component uninstalled without requiring a reboot which was helpful.

Correct this is for a single node but you can always use a foreach loop to go through a list, I have a CSV file with all the nodes and there details and then use this to loop through: $Nodes = import-csv -path "c:\scripts\book1.csv" Foreach ($Node in $Nodes) { $NewNode = Orion-AddNode -SwisConnection $Swis -NodeName…

Depends on the user account running Database manager, if you've logged into the server as yourself and opened Database Manager then your account doesn't have permissions rather than the account used by the application to access the DB.

Nice Just need my maintenance sorting (today hopefully) and i can get the next RC downloaded to take a look. Was there anything particular that was addressed that you can share details on? would be good to understand what was the cause and if our environments was a contributing factor.

Ps your server is on CU3 which is almost a year old, CU7 is the latest and there is a high priority security patch for SQL available.

OK, Looks good, I've added some extra detail to get the SID's for each select dp.name [DB_User_Name],dp.sid [DB_User_SID] ,dp.type_desc [DB_User_Type] ,isnull(sp.name,'Orhphaned!') [SQL_Login_Name] ,sp.type_desc [SQL_Login_Type],master.sys.fn_varbintohexstr(sl.sid) [SQL_Login_SID]from sys.database_principals dp LEFT JOIN…

The values in the square [ ] brackets are just column headers. I've updated the column headers to make them more clearer: select dp.name [DB_User_Name] ,dp.type_desc [DB_User_Type] ,isnull(sp.name,'Orhphaned!') [SQL_Login_Name] ,sp.type_desc [SQL_Login_Type] from sys.database_principals dp left join sys.server_principals…

Another option that may work for you and works for us since my previous post: Deploy the primary poller with a HA node in an alternate DC using multi subnet failover Deploy an additional poller in each DC All the polling workload is on the additional pollers and the primary poller is in essence just a brain, this meant the…

1.3.6.1.4.1.9.1.2114

Looking at these you look in a good place. I would check the permission on the accounts in the server security (not the database) match and then try logging into SSMS with the account and see what you get. If you can login on one but not the other then you have a permissions/password mismatch.

These are all dedicated servers to Orion so i should be good to uninstall after my upgrade is completed. Thanks again

Attached is an early version of my code that i used before our CMDB integration got involved You'll find three functions at the top: Orion-AddNode - This creates either an ICMP or SNMP V2 Node Orion-SetStdDevicePollers - This assigns either the standard ICMP or SNMP Pollers, doesn't include any custom pollers and may be…

Thanks, I removed the groups widget from our dashboards and that seems have helped, i also just removed all groups so keeping the fingers crossed that groups was the culprit. Appreciate the info.

Restarting the services is the only way to get them back to green, although when restarting the services it is 50/50 whether it will stop and generally requires the process to be killed on each node in a pair to bring the pool to green. Next time it does it occurs i'll try and grab some logs to see if that gives any…

Thanks, My case is #00160405, I've replied back to my ticket asking them to link both tickets to the bug fix so hopefully might give it some more traction. Dave

Thanks for the update, look forward to see it sorted.

Run this against your Solarwinds DB on all your servers select dp.name [User_Name] ,dp.type_desc [User_Type] ,isnull(sp.name,'Orphaned!') [Login_Name] ,sp.type_desc [Login_Type] from sys.database_principals dp left join sys.server_principals sp on (dp.sid = sp.sid) where dp.type in ('S','U','G') and dp.principal_id >4…

Ticket closed. Even though license manager wasn't showing the additional web server in the list, re-adding the not-activated license from the customer portal made the the extra server appear and activated it. Bit of a "felt like an idiot" moment whilst on the phone to support but didn't want to risk making it worse without…

Spotted another firewall that lost its Vendor prefix .1.3.6.1.2.1.47.1.1.1.1.2.1 = STRING: "ASA 5506-X with FirePOWER services, 8GE, AC, DES"

aLTeReGo​, I had a ticket open a while back for mine but it still reoccurs Case # 00237473 - HA Service on multiple pools reports failed

So i reinstalled the software this morning and as suspected it fell into place for the DB entries but the license store isn't playing nicely. I have a ticket open as even though the license is showing as released on the portal, license manager doesn't show the rebuilt server and loading the web console on the AWS gives an…

I use this SQL query which creates all the create logins commands for me, all i have to do then is cut and paste the command i want into a query on the other server. SELECT 'create login [' + sp.name + '] ' + CASE WHEN sp.type IN ( 'U' ,'G' ) THEN 'from windows ' ELSE '' END + 'with ' + CASE WHEN sp.type = 'S' THEN…

thanks, didn't spot that detail.