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Hi aguliana, Celerra data is collected via SSH in STM. You can reference all supported arrays and their data collection mechanisms here: Storage Manager Supported Array Devices

Do you have any account limitations applied on the Orion side?

Hi owais.ko, Is the problem general in nature? Or does it happen when running specific reports? How many users are concurrently using the system when you notice sluggishness? Have you checked the memory usage and allocation of the web service in STM? Slow web console response is often caused by the Web Service running low…

Hi mlinton, If you go to My Reports->New Report then select the following: 1) OS - NetApp 2) Category - Performance 3) Template - Array Performance when you get to the fields to report on, just select "CPU Busy Percent." This should create the report you are looking for. When you set this report to run on a schedule, you…

Hi Radio Teacher, I'm assuming your VMAN appliance is offline (not internet accessible) otherwise with the licensing framework, it should have automatically gotten your new license when you renewed Maintenance. Nonetheless, Customer Service can get you sorted out in short order.

Hi Ryan, Solutions Enabler v7.4.0 is the current recommended version.

Hi Dale, Since we've been talking regularly about the Beta in recent months, I'm assuming your mean this more generally? SolarWinds tries to provide several methods of notifying customers about product releases. You can check one, some, or all of these: * The main forum for the product. For STM, that is here:Storage…

Hi enocs, Do you have an active ticket with support on this? In general, I've seen this when an API call fails. Usually, it's because you don't have a license activated for a particular feature on the NetApp Filer itself. For example, we may be querying for information owned by SnapMirror, but you don't have a SnapMirror…

Hi jacobsr7, What exactly are you trying to accomplish by doing so? I'd love to understand how having storage data in NPM would help you solve problems in your environment. Glad to talk to you off of Thwack as well. Have you looked at Storage Manager for monitoring your VNX? http://storage.demo.solarwinds.com/

Hi Joshua, Yes, this is how it works, mainly because of technical implementation details of the Orion platform. Well done on your thorough investigation and you are right that this should be documented better - I'll address that with the team. This was the technical explanation from Engineering: When we are sending polling…

Hi Seashore, This is not currently possible. Only 2 objects (or the same object over different time periods) can be compared currently.

Hi calvin.miyatake, The first thing to take a look at is the balance between the physical resources on the machine (CPU, Memory, disk) and the load on the server (# of SAN/NAS disks being monitored, VM's, FC switches, physical servers). I'd highly recommend taking a look at Chapter 5 of the STM Admin Guide which is a full…

Are you vCenter credentials the same as your Windows credentials? Have you been able to successfully add other VMware vCenters with MA or this same vCenter server with previous versions of MA?

Hi branfarm, Weird I was able to see this, too. I'm guessing as well that it's related to a Chrome update. Try this: 1) Open a new tab in Chrome. 2) Enter https://<IPAddressOfVMan>/swvm/ConsoleContainer.jsp 3) Pass warning screens and login 4) Go back to Orion integration page and refresh Let me know if that fixes it. For…

Hi bwatercutter, I know that VCE has several models, each with different storage. Can you tell me what models you have? In general, we should be able to monitor the storage and virtualization pieces of VCE VBLOCK with Storage Manager or a combination of Storage Manager, Virtualization Manager, and possible Server and…

Hi, The DameWare app is not DameWare Remote Support in Mobile, but rather DameWare Mini Remote Control in a Mobile form factor. Basically, DameWare mRC is comparable to the RDP functionality of Mobile Admin, with the benefit of being able to do side-by-side control with the user you are supporting vs. RDP which locks out…

Hi croldan84, No, alternative databases other than the pre-packaged MariaDB instance are not deployment options for Storage Manager at this time.

Hi luke, vCSA is not officially supported yet. We are doing some internal validation, but we ran into some issues and are still trying to sort through what's going on (might be environmental). It's definitely something we're looking at.

Hi sflower, Thanks for your question. The SRM Orion Module is a fully capable stand-alone Orion module for monitoring storage. It does not require any other Orion module to run. That being said.... I'm curious exactly what your concerns are? We did a bunch of work to make sure that the information provided by each of these…

This is awesome.

HI rkelly, Unfortunately, this is not available at this time. We are looking very hard at this for a future release, but can't commit to any timeframes.

Hi Ben, The main driver for releasing 6.1.1 was to ship the fixes contained in the Orion Core Platform's Service Release. You can reference NPM 11.5.2 release notes for most of these changes: SolarWinds Network Performance Monitor Release Notes. Apologies for any confusion!

Hi mharvey, First - Are you using a GA version of STM or the new Beta? If it's the new Beta, please direct your comments to the Beta forum. Second - You should see a "Getting Started" screen that looks like this (I've highlighted the add VMware section): If that section is missing, it may mean that you have a Storage…

Hi Yoshida, Here are some screenshots for you. Let me know if there's anything else you need that's not shown here.

Hi Mark, Yes, many customers setup Mobile Admin in this exact fashion. Mobile Admin will sit in your DMZ and then you can configure the MA Server to point at your Orion Server. To do this, you'll need to open ports 17778 and 17777. I've linked to the relevant section in the Admin Guide here SolarWinds - Rove Mobile Admin…

Hi airborneric, First, are you using Virtualization Manager or the VIM module in NPM/SAM? Second, how long did you wait to see this change? The configuration jobs in VMAN are every 12 hours by default, so you would need to wait until the next Config job ran to see this change on the VMAN side. You can go to the…

Hi dmwaters, iOS 7 support is coming shortly. In the meantime, you can register for the MA 8.1 Beta which includes support for iOS 7.

Hi xander, You need read-only access for the objects that you would like vCenter to monitor. If you're using Virtualization Manager or Storage Manager to monitor your VMware environment, you will also need Datastore browse permissions. Let me know if you have further questions.

Hi dkeyser, If you can't deactivate, you can try to do an offline activation of the new key on your existing 5.3.3 (or earlier) installation before upgrading to 5.6.2. That should work, if it doesn't please let me know.

Hi lou_reed, This will force a rescan of all the MA Services available on the host. For example, SQL, VMware, Windows management tools, SolarWinds Orion, etc. This takes a little bit of time to do, so it is not done except when the host is first added. However, it is useful when troubleshooting service discovery or if…