doug.casey

Found out that I needed to start the HP Smart Storage Administrator Preferences on the Start menu under HP Smart Storage Administrator and then select Enable for the HP System Management Homepage Integration to get Model, Serial, and Service Tag info to show up in Solarwinds. Did not select "Rack Information" for Active…

Is SAM 6.2 required to use the new Orion Agents or will it work with 6.1.1? If it will work with the current version, where can I download the agent?

Will the new agent method provide WMI and/or SNMP polling methods. Still need an easy method to combine WMI and SNMP polling to get all of the desired information from a node, so it would be nice to get confirmation of adding this feature in some form.

The information showed up for a little while and then disappeared again. No changes made since it showed up the first time. Also, according to this post you can't get battery, array, and power supply via WMI: SAM 6.0 HP Proliant Smart Array

I ran the query and it returned the information correctly. Will keep digging until I figure out why it's not showing up in Solarwinds. Awesome feedback by the way!

I see that you have it working via WMI. I downloaded the wmiexplorer and do not see the HPQ namespace. I will attempt to re-install the software and see if this shows up.

Is there any way to disable the internet check for version 1.2.0.112? The systems that have this installed do not have access to the Internet and it creates a warning in my event logs. Though I could just ignore the warning it would be better if the software had an option to not check the Internet in the XML configuration…

I re-installed and tested on one of my servers and it does show Hardware Health Sensors under List Resources after changing polling method to WMI. It may be that the some components were not configured prior to the installation of the software. Does this method depend on the winrm configuration to be complete prior to…

Tried the WMI method on another server after re-installing WBEM and Insight Manager software. Results were similar to my previous post with the missing information. Any thoughts on why this information is missing or how to get the additional information to show up similar to what SNMP displays?

Thanks for clarifying this for me – your feedback and support has been very helpful. Interesting results from the WMI polling method: Missing the manufacturer, model, and service tag. Also, the battery, array, and power supply do not show up as before when using SNMP. Will have to dig into this further to determine why.

Thanks for the response. I agree with your statement and hope that the new agent will overcome some of the limitations I have encountered. Currently SNMP polling provides overall hardware health for my HP blades but lacks the additional performance counters and some of the information gathered using a WMI poll. It is…

The HP ProLiant Insight Agents and WBEM Providers for Windows Server x64 (v10.0.0.0) have been installed. When you poll via SNMP you receive the option to select "Hardware Health Sensors" when you list resources on a node. With this option, the Summary tab provides two additional areas of detail under the Management frame:…

Jeff, You are correct. Thanks for the update and response.

Not sure. Will have to check a few things in Windows and get back to you. Thanks for following up on this. The event that gets logged is ID 1014 Windows-DNS-Client - Name resolution for the name www.solarwinds.com timed out after none of the configured DNS servers responded. This even is expected since no computer in the…

This would be very helpful in managing our alerting. Has this been added as a feature request?