donrobert5 · Implementation Engineer · ✭✭✭✭✭

documentation.solarwinds.com/.../core-transforming-poller-results-sw704.htm

support.solarwinds.com/.../NetPath-graph-issues-basic-troubleshooting

thwack.solarwinds.com/.../juniper-mist-juniper-cloud-controller

bro, im giving you advise how to better troubleshoot your issue. if you would find a pattern, then it would be much easier to submit a ticket to support. I mentioned this on one of your post. I currently do not have SW environment so I can't duplicate the issue you are having. I'm just trying to help you out troubleshoot…

are they the same device? I mean are they all APs? What I would do is to check for patterns. Are they specific vendor?

There was a known issue about database maintenance for version 2023.1 which causes it not to finish it's nightly maintenance. You might want to look at that. https://documentation.solarwinds.com/en/success_center/orionplatform/content/release_notes/solarwinds_platform_2023-1-1_release_notes.htm Other than that, you might…

SolarWindsOrionLog, this is where the Syslog and Traps are stored right?

Below are the OIDs for CPU and Memory. If your Linux server does not support those OIDs, then you need to install the Agent into the Linux server. https://support.solarwinds.com/SuccessCenter/s/article/CPU-and-memory-utilization-Object-IDs-OIDs-NPM-can-poll?language=en_US You need to remember that SNMP is mainly used for…

When you click on show list, you don't see any results?

I would assume that you added this via SNMP, is that correct? If it's a linux server, try using agent Polling.

Try to monitor 100% CPU. I think it's because of that.

Does this help? SELECT FROM [dbo].[Accounts] WHERE [AccountID] like 'VMANServiceUser_%' support.solarwinds.com/.../Manage-Orion-Service-Accounts

Ok, based on this screenshot, you are missing another piece, I believe it is vmMembershipSummaryTable table which is crucial for dot1dTpFdbTable because UDT will query it as dot1dTpFdbTable@VLANnumber. https://support.solarwinds.com/SuccessCenter/s/article/List-of-NPM-NTA-VNQM-MIBs-and-OIDs-used-for-Polling?language=en_US…

I double update will help. Can you take at least a screenshot of the UDT compatibility checker result?

Like this one?

I believe it's SolarWindsOrion. However, you can name to anything you want during the install/upgrade. That's why Solarwinds has requirements for the installations. https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-orion-requirements-sw1916.htm

It seems those are SNMP data which is gathered by NPM. Never indicates it has never sent NTA data.

Can you verify your accounts IPAM role? documentation.solarwinds.com/.../ipam-add-user-accounts.htm

Just to put this in perspective, UDT is responsible for tracking endpoint devices and switches are not Endpoint devices. You need to add the switches first via Manage Nodes and then Monitor the networking devices to UDT and it should detect Endpoints connected to those switches. Based on the screenshot you provided, you…

What is the result of the UDT compatibility checker?

Verify in which Poller you are using for the devices. Then run SNMPwalk from that server(If you are just using one server, then just straight up run it). support.solarwinds.com/.../Collect-MIB-walk-data-using-the-SolarWinds-SNMP-Walk-Tool-video Then verify if you would get any results. If you are not getting any, then it…

No problem. In addition, check the link below as well. This will help optimize your SW environment. thwack.solarwinds.com/.../easy-way-to-increase-sql-performance-in-multiple-apes-environment

All of those are part of out of the box

https://support.solarwinds.com/SuccessCenter/s/article/Best-practices-for-managing-your-Orion-database?language=en_US

documentation.solarwinds.com/.../solarwinds_platform_2023-1-1_release_notes.htm

Go to NCM Dashboard >> Jobs. Check when the job was last run and if there are any failures, that page should also show you. That would be my starting point. I would also suggest that you enable session trace first in NCM then download the config. Check below on how to get session trace…

In addition, you might want to check the Solarwinds Academy's Virtual classroom for you to maximize your solarwinds products. https://customerportal.solarwinds.com/VirtualClassrooms This is free. You just need to have a login into the customer portal.

Try this one. support.solarwinds.com/.../Fortinet-device-does-not-download-configuration-or-connect-with-banners-enabled

Any other users that can verify this behavior for 2022.4.1? Or other users that uses the later versions(2023.2)

You can know about the limitations by reading on the Scalability guides. documentation.solarwinds.com/.../orion_platform_scalability_engine_guidelines.htm