donrobert5 · Implementation Engineer · ✭✭✭✭✭

Here's how to submit a feature request. https://support.solarwinds.com/SuccessCenter/s/article/Submit-a-feature-request Here's a sample. https://thwack.solarwinds.com/t5/UDT-Feature-Requests/Agent-Polling-for-UDT/idi-p/570476 This is under UDT so you need to file this under NCM. reply to this thread with the link so that…

Try to re scan both the IP Addresses that are being detected as conflicts. Also, do you happen to know the source of the conflict. It might be that the DHCP one is already resolved but somewhere in your environment, the IP address and MAC address association is still showing two locations. Usually it would just resolve…

The difference between IPAM and UDT is that the most basic information in IPAM is the IP Address while in UDT it would be the MAC address. It seems you already sorted this out, but in order for UDT and IPAM work together, It needs to be able to gather and relate those information. In IPAM, it needs to be able to see the…

Are you monitoring the DHCP server in IPAM?

Here's how to submit a feature request. https://support.solarwinds.com/SuccessCenter/s/article/Submit-a-feature-request Here's a sample. https://thwack.solarwinds.com/t5/UDT-Feature-Requests/Agent-Polling-for-UDT/idi-p/570476 This is under UDT so you need to file this under Kiwi Syslog. reply to this thread with the link…

You will need additional Polling engine. documentation.solarwinds.com/.../core-using-additional-polling-engines-sw260.htm

is this a question for Serv-U MFT? or Web Helpdesk?

Depending on what product you have. In the screenshot above, usually NPM is on the Network Management.

I doubt that is the case. I would recommend for you to contact support. I pretty sure they are going to ask for the UDT compatibility checker. For your reference, kindly check the link below. support.solarwinds.com/.../UDT-Compatibility-Checker

https://support.solarwinds.com/SuccessCenter/s/article/NCM-BACKUP-FAILED-ERROR-RUNNING-CONFIG-CONFIGURATION-POST-PROCESSING-ERROR-SEE-NCMBUSINESSLAYERPLUGIN-AND-DPE-LOGS-FOR-DETAILS?language=en_US You can also enable session trace and then replicate the job post processing issue and check the Session trace logs.…

the thing is, if it is not in document, that means they should treat it as a bug and they should alot a resource to address that bug.

then that's the problem. It is not getting the basic information. It all starts with the MAC address for Endpoints in UDT. If you have IPAM and UDT, it will be available on the IPAM page.

Did they point you into an official document? Looks to be a bug to me.

Kindly check the links below. https://support.solarwinds.com/SuccessCenter/s/article/How-hostname-resolution-works-in-IPAM https://thwack.solarwinds.com/thread/124158 I understand that it says IPAM, but it is the same logic with UDT. The only difference is that in IPAM, the IP Address is the most basic information. In UDT,…

thwack.solarwinds.com/.../how-would-i-go-about-monitoring-if-my-default-route-changes-and-being-alerted

What's the transient period? Have you tried to ping the IP Address from the IPAM server? It might be a change in the network. support.solarwinds.com/.../Change-the-transient-period

support.solarwinds.com/.../Test-SNMP-communication-with-a-device

documentation.solarwinds.com/.../npm_ob_creating_a_noc_view.htm

You might want to check your alerts. Although you asking this question makes me think that you do not use any custom SWQL queries for alerts.

documentation.solarwinds.com/.../udt-set-up-polling-of-user-data-across-domains.htm

Did you check the swnetpermon.db? https://support.solarwinds.com/SuccessCenter/s/article/How-do-I-check-what-is-the-correct-Orion-DB-username-in-use?language=en_US i don't think that's the case with newer version though.

https://support.solarwinds.com/SuccessCenter/s/article/SQL-permission?language=en_US To know the username being used, try running the configuration wizard. You would be able to check the DB user being used from the user prompts. support.solarwinds.com/.../Run-the-Orion-Configuration-wizard

I agree. That makes no sense. However, it might be a bug and should be filed under a support ticket so that they can document it properly and be addressed for future release. https://documentation.solarwinds.com/en/success_center/ipam/content/ipam-roles-and-privileges.htm It does say it should only have read only…

It seems your SW has some scanning issues. If you have knowledge in reading logs, you can do that. You can also contact support for them to troubleshoot the software.

support.solarwinds.com/.../NCM-Report-on-Device-Serial-Numbers

documentation.solarwinds.com/.../sam-appinsight-templateactivedirectory.htm

support.solarwinds.com/.../Create-basic-report-for-Interface-Usage-in-NPM

That's because this is a free software and they will always refer you to thwack. However, since this is a potential security issue, you can send an email to psirt@solarwinds.com. It is important to mention that next time you create at ticket as SW is very particular with security issues specially on what happened…

Try this. https://winaero.com/how-to-unblock-files-downloaded-from-the-internet-in-windows-11/amp/ However, I would also like you to create a ticket under support. I would also recommend for you to send an email to psirt@solarwinds.com. www.solarwinds.com/information-security

documentation.solarwinds.com/.../core-servicenow-faqs.htm