donrobert5 · Implementation Engineer · ✭✭✭✭✭

Agree, it is redundant, but I would have verified that by testing it out which I cannot do. As for the support, I don't know what to tell you. If that is what they tell you, then it is what it is.

You are overthinking this. What is your end goal? Do you want it to just trigger once and only sit on the Active Alerts page. If that is the case, uncheck both. If you want to be constantly reminded? then choose, Repeat this action. The first option is somewhat misleading as even if you check that, and you acknowledged the…

It's more of you need to repeat an action while the alert is active to remind your team of critical issues that require immediate attention. https://solarwindscore.my.site.com/SuccessCenter/s/article/Trigger-an-Alert-to-repeat-until-acknowledged-or-resolved?language=en_US Normally, once it triggers the action, it just sits…

support.solarwinds.com/scp-study-aid-architecture-and-design

thwack.solarwinds.com/.../i-cannot-install-wireshark-on-my-server-is-there-any-alternative-method-i-can-use

Put an action as you did not put any. And post this question on the link below. thwack.solarwinds.com/.../log-analyzer

Depends on the type of support.

If everything checks out with the namespaces listed on the link below, it should be treated as a bug. Cause it looks like UDT can poll across domains. documentation.solarwinds.com/.../udt-define-credentials-for-polling-across-domains.htm

Apart from what HerrDoktor said, did you recently have a Microsoft KB Update?

You have a similar issue before about node deletion and what I posted is to use the Auditing Events. I think you opted to use a custom Query. Instead of relying on custom queries, familiarize yourself with the default features of the product. solarwindscore.my.site.com/.../Viewing-and-reporting-audit-events

Those are default fields in solarwinds. You can put values into them like site(by editing the node and you can also do it in bulk), but I think vendor is automatically generated. You can also check out custom properties.…

Yeah, this is what I was referring to.

https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-customizing-the-orion-web-console-sw1367.htm https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-creating-a-custom-summary-view-sw1295.htm https://www.youtube.com/watch?v=nwnxBfzNPOc www.youtube.com/watch

How did you configure exclusion?

www.solarwinds.com/.../netpath

I read somewhere that it is temporarily removed that as it is being prepared for Stage 2. Thwack store was down for quite a while and has recently return. That was Stage 1.

documentation.solarwinds.com/.../core-orion-requirements-sw1916.htm

Check Audit logs. solarwindscore.my.site.com/.../Viewing-and-reporting-audit-events

no problem

Well, hopefully it does.

That usually means you are using SNMPv3 for that node. You will need to reconfigure the SNMPv3. support.solarwinds.com/.../Layer-2-Layer-3-data-not-visible-when-using-SNMPv3 support.solarwinds.com/.../Authorization_Error_-_User_does_not_have_rights_to_requested_MIBs…

Ok, that means it should get the information. This will now fall under support to verify if data is coming in properly. It would be helpful if you can run UDT compatibility checker for the device/Node. solarwindscore.my.site.com/.../UDT-Compatibility-Checker

can you show me a screenshot similar to the link? I do not see the UDT Monitor Filter from your screenshot.

Then that means it is not getting information from the UDT module. Check if you can go to UDT Monitored Nodes. For reference, you can check the link below. documentation.solarwinds.com/.../udt-add-orion-nodes-to-udt.htm\

Instead of looking for the port in UDT, have you tried looking for the MAC Address instead?

documentation.solarwinds.com/.../sam-smtp-monitor-sw3299.htm

I don't understand, did you call and no one answered? The IVR(Interactive Voice Response) did not work?

Call Solarwinds and refer the ticket number and tell them you are system down due to license issue.

support.solarwinds.com/working-with-support

IPAM can get the ARP table values via Neighbor scanning which is I provided a link above.