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It seems like this has been introduced now since 2022.3 documentation.solarwinds.com/.../solarwinds_platform_2022-3_release_notes.htm

I have added some changes to the Advanced AD settings by adding the CN and OU to the DN and the test authentication seems to complete faster. After that I have tried to add an individual account using AD however I get no error on the screen and the response is instant, no spinning cog. However after investigating further I…

Hello I have already checked with out AD Admin and can confirm the user has sufficent rights. from the NPM host I can use the ldp tool to connect to and traverse the AD tree and find the users. So that should prove not a connectivity issue from the NPM host.

I have tried that as well, same issue

I do have a LDAP/AD environment and my NPM host has not joined the domain so I have set the authentication method to LDAP as suggested in the article, however it still does not work as per above screenshot and logs.

I tried this and I get the same as above, the searching spinning wheel just continues and nothing happens and seems to time out in the log file.

using internet explorer, i was able to to authenticate to AD successfully however trying to search for a user on the AD returns nothing and the cog wheel keeps spinning see the attached in the log file 2021-11-17 00:18:03,509 [109] (660) WARN ASP.global_asax - (null) Long request time:…

can see below even though it says not able to contact, if you run a packet capture you can see the bind request / response, which looks good and then NPM just hangs until timeout C:\ProgramData\SolarWinds\Logs\Orion>type OrionWeb.log | c:\tools\grep -i ldap 2021-11-16 12:08:01,471 [232] (232) ERROR…

Hello, Thanks for your reply, I tried this and tried to specify the AD account however it fails with the below error. I have ensured hq.test.ldap.com is resolvable by DNS. I gave the whole FQDN of the AD server as that is the only way I could think of it would know how to find the server. The domain suffix of the NPM host…