dgsmith80 · Monitoring Engineer · ✭✭✭✭✭

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  • Let them loose on oriondemo.solarwinds.com - They will be able to see the whole toolset in working condition, look at pre-created alerts, reports. They will have restricted functionality when it comes to administration. In terms of alert creation, why not let them set up an alert on your production system, as long as it…
  • CSV format is only supported if your report contains tables. Check this link: https://support.solarwinds.com/Success_Center/Network_Performance_Monitor_(NPM)/Knowledgebase_Articles/Unable_to_retrieve_the_PDF_CSV_or_URL_of_scheduled_reports
  • Hi bhollowell check out this link: Re: Report on Muted and Unmanaged Entities there is an excellent Interface Variation in there.
  • If you are confident the devices have been correctly configured for SNMPv3 and they all use the same credentials, then you can use the Manage Nodes screen to select multiple devices at once and click on "Edit Properties". This will then let you go down and change the polling details for all the Nodes at once. You won't be…
  • This is done by editing the user account/group try checking out these l8nks: Change the default summary view of an account - SolarWinds Worldwide, LLC. Help and Support Create a new user with a customized view and menu bar in NPM - SolarWinds Worldwide, LLC. Help and Support
  • You might be better off speaking directly with your account manager or raising a ticket via the Customer Portal. I'm not sure anyone would want to discuss something of that nature on a public forum.
  • Try downloading and installing .NET and IIS yourself as it is supposed to be bundled in the installer, but I have seen this before where it still tries to download the latest version online.
  • Hi, equator you heard right there can be some issues with IPAM upgrades whereby the old version doesn't get properly uninstalled during an upgrade. I would first make sure you don't have any existing versions of IPAM installed. Then you run the SolarWinds Installer that you used to upgrade (To ensure you get the same…
  • Hi Deltona Try this: SELECTCONCAT('<a href="',nd.Caption,'</a>')">thwack.solarwinds.com/.../View.aspx AS 'Caption',nd.Caption,nd.UnManageFrom,nd.UnManageUntil,nn.NoteFROM Nodenotes nnINNER JOIN NodesData nd ON nn.NodeID = nd.NodeID Just make sure you tick 'Allow HTML Tags' in the table layout field. David
  • You need to set up a Custom Node Poller Alert using the Unique Name if the poller you want to alert on, and then the Current Value is not equal to 2 (In your scenario) https://support.solarwinds.com/Success_Center/Network_Performance_Monitor_(NPM)/NPM_Administrator_Guide/0Q0_Monitor_cust…
  • Don’t put the filter in the trigger conditions put it above in the selection criteria - instead of use all nodes.
  • Hi Garreth, These cases are hard to diagnose without digging through your logs. Best scenario might be to run a diagnostic and open a support case with SolarWinds so they can examine your logs for you. Or if you have a maintenance partner you can contact to do something similar.
  • Is that the exact error your getting? What version is your AD Server? What version is your DHCP Server?
  • Hi vijaydaniel what do you mean when you say you have 7 polling engines categorized by subnet? Are you talking about separate SolarWinds instances? If you have multiple SolarWinds NPM Instances running, then I would assume you have multiple NPM licenses. The APE license isn't tied to a particular instance, although you…
  • Are you using ICMP or SNMP for Status Polling? ICMP is normally the default unless it’s restricted. Edit: This is located in List Resources of the Node and is different from the polling method found in Edit Node.
  • Hi supermop2000 so you need to make your alert an Interface Alert, it should look something similar to this: You could also add an extra trigger condition for the Operational or Administrative State, but as you are being specific about the interface I don't think you should need that. Cheers
  • Sorry, just been looking at this for a customer and I don't think it is possible.
  • Is it possible you have a View Limitation setup on that page? What is the particular widget that you're having this issue with? Is it an All Nodes resource?
  • I know there are a few ways to do this, and my SQL is not up to par yet, but this is what I would try: Select'<img src="/orion/images/statusicons/Small-'+n.StatusLED+'"/>' +'<a href="thwack.solarwinds.com/.../View.aspx as varchar)+'">'+n.Caption+'</>' [Node],'<a href="thwack.solarwinds.com/.../View.aspx as…
  • It's a windows environement just like any other so you can monitor all the normal things you might want to monitor on any other device, CPU, Memory, Volumes etc. You can use SNMP or WMI or an Agent. Why did you ask the question do you have Windows 10 machines that you wish to monitor, and in what capacity? I think you need…
  • Hi, if if it has an IP you can monitor it, to what extent will depend on your polling method. In our lab we monitor all the workstations within the lab which are all mostly Win10. Regards David
  • Hi, k45bryant it isn't currently possible to define custom properties during the Network Sonar Discovery, there is a Feature Request for this, please feel free to go and upvote it. There are some workarounds including using a Dynamic Query to populate Groups rather than CP's, or to use SQL Trigger to update the SQL DB…
  • Hi er.vansh17091 So your query needs to look more like this: WHERE Nodes.ResponseTime > Nodes.AvgResponseTime AND Nodes.Category = '1' The Orion.Nodes table already has the values, you were trying to pull. - David Smith Kenson - SolarWinds Authorized Partner Training, Licenses & Professional Services - LinkedIn - Twitter -…
  • Hi, Firstly as mentioned above the latest version is now 4.4 but that requires SQL 2016 SP1 and Win2012, can I assume because you stated 4.2.2 specifically that you are still on Win2008 and SQL2008? NTA has come a long way since 3.11, firstly in 3.11 your flow data is still stored in your main Orion SQL Database. As of…
  • You need to select which menu bar you get from your Account Settings. I’m not at a PC right now so can’t post a screenshot, but once you’ve created your custom menu bar you go into your Account Settings and scroll down just below the account limitations section and you choose which menu your given for Home as well as the…
  • Firstly, if the component is disabled it does NOT use up a component license - this was verified during a conversation directly with SolarWinds and I tested it to validate in my lab environment. However I wouldn't say this is the cleanest way of doing it, personally, I might have 1 template that has the more generic…
  • If by any chance you have a diagnostics from the machine around the time you wanted to look at then the diagnostics zip file holds a copy of the logs taken off the machine at that point in time.
  • I believe that the SAM Template requires that your Orion server is running Powershell v3 so you need to make sure that is installed and that the component is set to LOCAL not remote so that the commands are run locally from your polling engine.
  • According to this KB, your current version of the software could potentially stop working once you upgrade the SQL Server. Windows Server 2012, 2016 and SQL Server 2012, 2014, 2016 and 2017 Support - SolarWinds Worldwide, LLC. Help and Support You might consider upgrading your Application first such as: NCM from 7.4.1 >…
  • Just had a look on our lab system and if you go into Settings > All Settings > IPAM Settings > System Settings Under 'Configuration Details' there is a 'Subnet Scan Enabled' checkbox which you can unselect. You can also unselect Automatically Add IP Addresses. Then as mentioned above under Subnet Scan Settings you can…