dgglynn

This comment is a week old, I explicitly showed you where the errors are, and I see no reply from anyone at Solarwinds regarding this obvious documentation problem on a brand new feature? Is there anyone from Solarwinds active in these threads? Or are we just on our own.

I'm sorry, but this generating no response from SolarWinds is a little disconcerting. I have very clearly demonstrated the bug, and this merits no response from anyone involved in the company support chain? Not even an acknowledgement? SolarWinds staff do read Thwack, do they not?

Our upgrade install from 10.4.x to 10.5 Release failed. Our engineers have opened a ticket with support. We are currently without monitoring, and awaiting a response. Just wanted others informed in case this is the beginning of an issue.

So, I checked if the Maximum Traffic Today resource on interfaces still used UTC time to define today, as in we are at UTC-5, so it considers today to start at 5 AM, and I see it is still broken. And there is still no reply to this message. Maybe instead you just make the resource calculate Maximum Traffic Last 24 Hours,…

Really, there is no documentation? You have a location for content exchange, but no documentation on how to make the content? This is not logical.

Support for Ruckus Zone Directors, please. We have about 4,000 Ruckus AP's controlled by ZD's, and if you "natively" supported the ZD's I would have everything I need to monitor them. We also have an extremely close relationship with Ruckus engineers, and would be glad to introduce SolarWinds engineering to Ruckus…

Argh, yes, please, still do this automatically, expecting it to work, then devolve into rage storm. hrmph

This seems like the kind of question that could have been answered sometime in the past 26 days. Sometimes I think that the forums are not monitored very closely by support staff, because this a pretty fundamental question, and one would think an answer with certainty would be available easily and promptly.