danielleh ✭✭✭✭✭

Hey there rschroeder​ this is an opt-in opportunity and understand your concern should you choose not to participate. We do not share customer information to verify product ownership nor do we control the data collection.

*not mission related* We have a bit of a situation... The next round of the Bracket Battle 2: Gamer Edition is supposed to start in the next few hours. Problem is we have a tie on one of the brackets: . Head over and cast your votes if you haven't already! 

It will! Missions always start on the first Monday of the month.

Points will be added to profiles first thing Monday morning. Thank you for your patience during this busy time.

Hi all, Unfortunately, there has been some issues I've discovered with a recent upgrade of our survey platform where the new content is not being saved. I've double and triple checked and question 20 should be without error now. As for Day 19, this same issue occurred as well and the question has been fixed as well. Please…

- whatever you use to sign into thwack is your username. I remember seeing your name on the list so rest assured you're good to go. Due to the amount of participants, we are aiming to have all points added by end of business on Monday. Thank you for your patience!

- gift cards have not been sent to anyone yet. Stated in the announcement above, they will be sent 24-48 hours after you post (not including weekends). Please watch for it either today or tomorrow. You will also receive a message from me letting you know the gift card has been sent and the badge has been added to your…

After several discussions, and even though 90% were still answering correctly, we have updated the question text and reset incorrect responses. We stand by the question, but understand how it could be perceived differently and would like to offer a second attempt to folks.

, , , , , , , , Your gift card has been sent! Please let me know if you have not received it yet. Thank you for participating!

Thanks for your patience. I've changed your username to jamie_p (jamiep wasn't available). I am going to dig through the quizzes and apply the points to your account now.

bmallon​ There was no requirement to post back here once the survey is completed. We are looking at timestamps of submissions for the first 100 completed responses. Everyone else will receive their 3,000 points after March 31, 2019. Thank you for all of your participation! This has been extremely helpful to understand you…

They are coming today. We wouldn't offer points and not hand them out.

mahhy​ We are aware and we have a ticket in with our platform vendor who is currently investigating.

CERT has now issued Alert (AA20-352A), Advanced Persistent Threat Compromise of Government Agencies, Critical Infrastructure, and Private Sector Organizations as an update to Emergency Directive 21-01, Mitigate SolarWinds Orion Code Compromise, issued December 13. The Executive Directive will be updated on DHS/CISA’s side…

Links for questions 13 and 14 have been fixed. You should also be able to move forward now if you were getting caught with the "you've completed this week" message. Solve The Case of The Stolen Data - Week 3 - Clues 11-15 Remember, if you've completed all 3 weeks so far, you've earned 1 entry to the drawing for the grand…

Points will be applied the week after the mission closes.

Correction: You can answer the questions at any time to be entered to the grand prize drawing. Only for the $25 gift cards do you have to answer the questions within 24 hours of opening.

If you're interested, please email me at danielle.higgins@solarwinds.com Thanks!

This should be remedied now. Our apologies for the delay.

I see dozens of you have achieved this month's mission! Don't forget this is the last week to participate in this mission or earn another 500 points by completing it again. Look out for March's monthly mission to be announced this coming Friday - it's a good one and more points than we've ever given away... 

Mission Shortcut is now available! But wait—there's more! Record a short video of how your journey has been with SolarWinds. As SolarWinds reaches another milestone this year – marking 20 years in business – we want to make sure everyone gets a chance to contribute. We want your help in marking this milestone. DATES:…

Great! I'll be in touch with more details.

Thanks, Kurt!

pony10​ Not yet... I've reached out to that team to provide some clarity for Question 6.

Scott Sadlocha - These questions are meant to be pretty straightforward. If there is any "trick" language, we'll usually bold or underline those words or include it in the hint. Sounds like you were ready to catch us trying to sneak something past you all.

Nice catch! This has been updated:

Have you seen this? VIRTUAL LIVE EVENT FAQs​ If that doesn't help, shoot me an email and we'll make sure we figure this out in time for the event.

Either current or have worked in the public sector in the past year. Thanks!

Did you only capitalize the first letter? Or was the entire answer capped? I'm glad you were able to move forward but I want to make sure we aren't still having this issue.

maria.bungau‌ is working on it. We are making final, post upgrade adjustments to the community so there will be a small delay in receiving your points this month. We should have another update for you tomorrow.