danielleh ✭✭✭✭✭

If you click on the bell next to your messages - nothing?

Missions will return soon. They run on a proprietary build so we're working on completing their integration into the new platform.

Got it. Is this what you're looking for? https://thwack.solarwinds.com/product-forums/server-application-monitor-sam/f/forum/33829/configure-sam-to-use-microsoft-graph-api-for-office-365-related-templates We are still working out kinks with redirects. Spoiler: there's A LOT. We have tools helping us identify these in mass…

Can you provide specific links/examples please?

Thanks for coming back to share how you went about this!

Which 8 are in your playlist?

Can you provide examples? This will help us more effectively answer, troubleshoot, etc.

Thanks for letting us know. We are working on correcting this as we speak. 

Can you provide an example and/or screenshot where you are trying to attach/upload a file?

The default settings allow private messages from friends only. You will need to add this person as a friend in order to be able to message them. Good catch on the tags overlay. We will open a ticket for this. 

Can you share a screenshot of the error you're getting? Both on the message page and the tag section covering your typing. This will help us troubleshoot more effectively.

Microsoft initially released an update to their antimalware definitions that incorrectly flagged a safe version of that file from our release (App_Web_logoimagehandler.ashx.b6031896.dll) as malicious. A few hours ago (at 6:16PM UTC) Microsoft released another update 1.329.456.0 for their antimalware definitions without the…

Thanks for reporting back. We're looking into this now. Were you able to log your ticket in the customer portal as recommended above?

@"hoanv9" I would recommend checking out the Upgrade Resource Center: https://support.solarwinds.com/upgrade-resource-center More specifically, the Product Upgrade Advisor: https://customerportal.solarwinds.com/support/product-upgrade-advisor Let us know if you have any questions. We'll be here to assist where we can.

Hash for BL of 2020.2.1 HF2 is CC870C07EEB672AB33B6C2BE51B173AD5564AF5D98BFC02DA02367A9E349A76F.

No. Our hotfixes are cumulative so HF2 includes any fixes that were in HF1.

Someone should be in contact with you from support shortly. Please keep us updated when you get this resolved.

Can you share your ticket number(s) with us?

@"branfarm" I could be way off here but take a look at the comments on this thread from @"bdufresne" and @"tony.johnson": https://thwack.solarwinds.com/t5/NPM-Feature-Requests/Create-option-to-disable-default-Orion-login-while-using-SAML/idi-p/598368

@"kumar07" Have you opened a support ticket yet? If so, can you post back with your ticket #?

@"makecrazy" To answer your question on affected versions, per https://solarwinds.com/securityadvisory 2020.2 HF1 could potentially be compromised. Please share your support ticket # with us if you've opened a case.

This might help: https://thwack.solarwinds.com/t5/The-Orion-Platform-Discussions/Determining-the-Version-and-Hotfix-Level-of-Orion-Platform/td-p/614154 @"KMSigma.SWI" might also be able to chime in should the above not cover your questions.

For those inquiring what version or hotfix you're running: https://thwack.solarwinds.com/t5/The-Orion-Platform-Discussions/Determining-the-Version-and-Hotfix-Level-of-Orion-Platform/td-p/614154

@"ahbrook" thanks for chiming in with additional tips!

Have you tried this yet? https://documentation.solarwinds.com/en/Success_Center/orionplatform/content/core-centralized-licensing-move-licenses.htm

Calls are designed to go into voicemail (which is monitored) after an hour to avoid infinite hold due to case volume. However, call drops are a different issue. If your call into support dropped, please shoot an email to thwackadmin@solarwinds.com so we can escalate the issue. We are prioritizing system down cases ahead of…

Glad to hear you were able to get this resolved. Let us know if you run into any other issues.

Do you have a ticket number you can share with us?

I can appreciate the desire for more explicit language. Currently, the most complete statement we can offer is available in the Security Advisory, CERT Advisory, and the FAQs. https://www.solarwinds.com/securityadvisory/faq https://us-cert.cisa.gov/ncas/alerts/aa20-352a

Yes, there is an upgrade path for these versions. I would recommend taking a look at the Upgrade Resource Center, more specifically the Product Upgrade Advisor tool. Additionally, this customer upgraded from 2017.3 as well and shared their experience and tips.