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I think new set of accounts (both device and NCM) would be the safest option. Jiri

Andy, I'm afraid I must confirm what you are saying. Customers are one of the most important sources of information / priorities for features. As you said, although there definitely is some demand for this enhancements and I fully agree it makes sense, it doesn't seem to be super critical for the majority of NCM users.…

RaS, Could you please share the whole config change template? Or at least the relevant part. Jiri

You're right, sorry . That feature request has been open in my browser since yesterday, but I've had to take care of other tasks since then. (Read: It's end of quarter.) Jiri

Hi, According to our dev team, NCM is only able to provide report on ARP tables. Maybe you'll be able to somehow process it to get the manufacturer report. Regards, Jiri

Hi leinhard, Could you please share more details about the problem? Thanks, Jiri

Hi rgward NCM currently can't distinguish between trunk and access mode interfaces. This would be a feature request to enhance the inventory to collect such information: https://thwack.solarwinds.com/ideas/3767 Regards, Jiri

Hi, We don't have anything against F5 devices. I know the device template(s) are not included out-of-the-box, but that applies to many more devices and you can find templates for both bigip and tmsh F5's on thwack. Regards, Jiri

I have the information from engineering. The credential settings of the user who edited the job last are used. I.e. if this user has user level login credentials set, they will be used; otherwise, device credentials defined on node details page will be used (whether defined manually of from connection profile). Regards,…

Hi, Could you perhaps describe in more details what you would like to have? I'm sure that you know by now that you can customize the pages/views in SRM Orion. Jiri

I haven't found any on thwack. Feel free to create it. Jiri

Hi, In the coming NCM 7.2, you can schedule the inventory update from the Web UI: http://thwack.solarwinds.com/thread/57895 Screenshot available here: http://thwack.solarwinds.com/community/solarwinds-community/product-blog/blog/2013/03/07/beta-for-the-next-version-of-network-configuration-manager-is-available Regards, Jiri

Yes, we plan to update the WLC template in the next release. Jiri

Hi kweevuss, It looks like you are trying to use a Orion/NPM report in NCM report writer. That's not going to work. NCM is primarily a configuration management tool. The report you need (and that the above query may satisfy) is for NPM or Orion Platform (Core). Generally, if you take the above query and use it with the wer…

Hi kionims, This feature is not available yet. Regards, Jiri

Thank you for interesting background. Jiri

ACDII​, Thanks for sharing your experience. We have had the same observation. Jiri

Hi, Can you tell how old this document is? The SmartNet service used to be meant to Cisco partners/resellers indeed, but now it should be open to end customers as well. Jiri

dclick‌, I have your CCO ID checked by Cisco and you don't have sufficient privileges to retrieve the reports. (You need higher than access level 2.) Jiri

Are you able to log in to this portal? If not, you must register here: https://www.cisco.com/web/smartservices/sntc.html

Are you able to log in to this portal? If not, you must register here: https://www.cisco.com/web/smartservices/sntc.html

Advice from the engineer: First of all I would suggest the customer to try using the host name without dns domain (i.e. "netmon01p"), second thing he may try is to use the IP address of NCM server. The tool communicates with NCM using port 17777, please ask the customer to be sure that firewall does not block it.

Cisco didn't want us to limit the search results in any way. Jiri

Jon, I'll ask Cisco about the details. Jiri

Thanks, we will investigate. Jiri

Have you checked the user guide: http://www.solarwinds.com/documentation/orionNCM/docs/SolarWindsNCMConnectorUserGuide.pdf? I plan to publish a blog post about this new tool that will hopefully clarify many things. Jiri

Hi contracer, You are right. The job management was moved to the Web UI in NCM 7.2. Regards, Jiri

Why not build one? Does the device have a CLI? If yes then a) Using the template builder utility b) You provide the commands to disable paging, download and upload configs and we can put it together. Regards, Jiri

Hi Andy, This is a specific problem when the path includes /t which gets expanded as whitespace. Please change it so it doesn't include this sequence. See Escape characters for string variables. Regards, Jiri

Good to hear that! Jiri