csmith6

Appreciable updates indeed. Security is important. I, too, look forward to an update soon with new features included.

In my environment, the only concerns I would have regarding this event would be related to external bandwidth as more users browsed sale sites, etc. I am a medium-sized business with about 100 endpoints and a 1 Gbps fiber pipe. We run a manufacturing facility, so massive amounts of retail and e-commerce traffic really…

Thank you very kindly, I appreciate you being up front and trying to facilitate a workaround. I got an update this AM with instructions on modifying a config file. Also was provided some queries to delete some records from the database via SSMS, which I do not feel good about doing. The config file change may help prevent…

It's crystal clear after being forwarded to another engineer at SolarWinds that this is a massive design flaw in the software. They are trying to pin the blame for this on my DHCP lease time. Sorry, I don't care if my lease time is set to 3 minutes or 5 years. If my asset tracking software randomly assigns computers to…

Thank you. Not the answer I was hoping for, but certainly helpful and appreciated. If I move to Lansweeper or another tool at this point, shall I presume that my asset database will start from scratch? If so, I feel like I just need to do it sooner than later. I appreciate your response and look forward to updates that…

The Creators update seems to affect management functionality in unusual ways. See if the ones that picked it up haven't taken that update yet... I will go out on a limb and say that they haven't.

@kellytice That's actually the article that I already read to find the command line to open the firewall as needed. Thank you for that as well. Fortunately, this wasn't much of a "bulk" operation for me yet. It took far less time to just update the handful of Windows 10 PCs I have deployed than to develop and test a…

I was hoping there was something that simple. Thank you.

Earlier in this thread, specifically in October of 2017, this issue was identified as very high on a priority list to resolve. Apparently not. Personally, I think the idea of making your discovery logic tuneable is just passing the buck on to us so you don't have to fix it. This is something that should just work. If it…

I can see why they would want to use a combination of parameters to ensure a device is uniquely identified, but I am convinced there is a bug in the logic they use to include the IP address within these parameters. WMI data and DHCP data agree with each other and show one thing, and the WHD asset data shows something…

I would have pushed an update, but at this point I still have less than 10 PCs in production running Windows 10. I updated each of them with the above script, and added that step to the deployment checklist. It takes 5 seconds to run, so there's no sense in adding management overhead. I'm trying to figure out how I am the…

Thank you so much for doing that and providing feedback! That is helpful and encouraging. I use this software a lot and it's running on a pretty bad piece of hardware right now. Adding a short note to a ticket takes anywhere from 10 to 20 seconds to refresh after hitting the save button, sometimes a little longer if you…

It allows me to add emails from external contacts if I engage the support team from a software company on a problem, for example. And yes, there are always those who decide composing a new email to me with an update instead of replying to the ticket is the right thing to do. I'm a one-man IT department for a company of…

I've only seen complaints from those using the integrated WMI discovery tool. So far the only answer I have gotten from SolarWinds is "use another asset discovery tool and integrate it" with a recommendation for Lansweeper. And that they know it's an issue and maybe kinda possibly hope to fix it one day. Of course…

Sorry, I am not sure what you're asking...

Thank you. I am actually in the process of moving all of my databases to a dedicated SQL server, so I appreciate that you are advising the same. I have a database expert doing the heavy lifting on that project. Thought I would pose this question here as he is not available to me for a short time. If WHD and the other app I…

milan.hulik Thank you! Three things I would like to see: * Fix the WMI asset discovery engine. It crosses up users, assets, reservations, and service records because of the way it uses IP addresses to identify machines. It doesn't play well with DHCP and is a major fundamental issue. * Develop an Android mobile client. *…

I guess it's progress at least, and the maintenance is cheap. I'll give it a go, but will definitely look for more frequent and substantive updates moving forward if I will continue using this product.

My maintenance agreement is about to come up. At this point, I see no reason to renew it for WHD. There haven't been any meaningful updates since I purchased this product. I like it, but until it's clear that actual, tangible work is being done on improving and updating it, why would I bother throwing money at it?

Are there other features besides client reporting and RT archiving in this release? Tried to sign up for beta to review the list, but the system thinks my maintenance is up.

Per MS documentation on this topic... thanks in advance. Win32_product Class is not query optimized. Queries such as “select * from Win32_Product where (name like 'Sniffer%')” require WMI to use the MSI provider to enumerate all of the installed products and then parse the full list sequentially to handle the “where”…

What string are you trying to put in that is reverting back? In my environment, I use ​(?i)(Automatic\s+Reply:)​ and it works correctly.

After working with SW tech support for a bit, I have arrived at the conclusion that there is a major bug in this software. I have many assets in my database with duplicate entries, I have assets with attributes that are no longer correct and/or crossed up with other assets, and I have assets that are missing entirely.…

Anyone?

While I am not certain what else may be happening, I believe your research on your issue may have taken you down an incorrect path somehow. Those characters work in passwords used within my organization. It looks like the document you referenced is for much older versions of WHD.

The following command resolves the issue: netsh advfirewall firewall set rule group="windows management instrumentation (wmi)" new enable=yes Not sure why it doesn't work out of the box, but that's what I am seeing.

After diagnosing the issue of WMI being unavailable remotely, I disabled and re-enabled the firewall on one of the affected Windows 10 PCs. Without any other changes, WMI services were available remotely, and that PC was picked up by the discovery tool. Can anyone tell me what is up with that?

The slience on this topic from SolarWinds is deafening. I hope the product isn't being left to die. I like the tech and end-user usability of the system and hope that they will continue to support and enhance it, and also fix the completely broken integrated asset discovery engine.