Comments
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This could come in handy later on down the road for us. We use wireshark a good bit on packet tracing.
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Done
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The only thing I ever get is a "We sure do appreciate all you do for us!" quote but that's only after a problem has been fixed.
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Is question 10 suppose to be 2 answers? It sounds like it is asking for two but I can only choose one. Anyone else have the same issues?
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I don't see where I got the points. I see the badge but upon checking my latest points I don't see anything new. Can you recheck mine? Thanks.
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1. Not on a regular basis. If I think out if I will go in and run the baseline 2. Traffic, Errors, Latency, Utilization 3. None 4. Yes, Yes 5. Yes we can
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good topic. enjoyed reading this. We have just finished deploying voip for our service centers and while we did hire someone outside our company to do the setups initially now its my turn to figure out how to manage and troubleshoot. One of our biggest challenges was user training. when you have folks used to setting there…
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Congrats shale2001
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Thanks for getting it working.
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Thanks for clearing this up. Guess I really never paid attention before.
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Sorry I spoke before reading above. Nevermind.
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Is anyone having issues downloading the cryptogram or is it just me.....
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I completely agree with cfwalker8 calliser and jkump All of these are good indication of a good NMS.
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User calls an complains their printer is jamming and they don't know why. I send tech out and he finds the toner silica packet wedged in the fuser. Now gimme 150.
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Its just me. I got it.
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When does this survey end?
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I completely agree with your thoughts. It doesn't make any sense whatsoever but I cant focus on this question all day. Hopefully someone will shed some light on this or just redo the question.
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I found the letter.
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Great info to ponder with....
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I didn't have any problems entering either phrases this morning.
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We have had several ticketing systems. None to my liking but I since I don't have to enter as many as the help-desk personnel I can live with it. The goal was to be able to get further in depth on tickets and track the status and who has it. I'm not sure if anyone remembers or had a mainframe program called HDSK.That was…
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I remember watching Wargames in 1983 and I was just consumed by the technology. The image of the phone begin put on the modem was so neat. My first pc was a commodore 64. I thought it was the greatest thing. I felt so tech savvy. I continued my pc involvement once I got to college. COBOL, FORTRAN and pascal programming.…
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Thanks to our users because if it wasn't for you I wouldn't have a job. Payroll for the money. Co-workers for the fun we have. Boss who is not strict.
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I am on both ends. I monitor our users internet usage and see where they go when an issue arises and I'm requested to run reports. Saying that I also know someone above me watches my internet usage as well. With technology like it is there is really no way to escape from being WATCHED.....It could be something as simple as…
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Dear Network, I have been there for you from the beginning and have never left your side. I can remember the first time I ever heard the work Cisco and thought why are we buying food products. Yeah its been a long time. You are lucky to have me as you admin because I constantly watch over you. I monitor any needs that…
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Thought I would show everyone the awesome Millennium Falcon in flight that I won from the November monthly mission. My son was flying it while I tried to take photos. This thing has taken a beaten but keeps on ticking. Pretty hard to maneuver but its still fun. Thanks Solarwinds and Thwack!!!!!
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When recently replaced our switches in our remote offices..around 100. There are only two of us who monitor everything on solarwinds and we noticed it was running so slow well to make a ling story short just about every interface on those switches were being monitored so we both spent a good deal of time removing unwanted…
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Yeah I missed the first letter as well.
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Our helpdesk consists of 3 full time, one part time and 5 backup personnel to help with calls for over 1000 people in our state. The 3 full time folks do a really great job handling the volume of call we get so they defiantly work above 80%. They spend most of there free time entering tickets into the system. The rest of…
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Done