cmazko

To learn more about the API Poller feature, watch API Pollers: When SNMP Won't Cut It.

NEW IN DECEMBER 2020: A Step-by-Step Guide to Building Modern Dashboards on the Orion Platform – SolarWinds Lab #93 Turning data into information and information into decisions are some of the most common challenges facing any monitoring professional. A clean, easy-to-interpret dashboard can go a long way in turning those…

martian monster​ Thanks for pulling all of that info together! I plan to rework that info in the SAM doc set to clarify things. Regarding how MS Graph works with SAM, is Integrate Office 365 templates with Microsoft Graph helpful? If not, please let me know what your outstanding questions are and I can work with the SAM…

Have you reviewed this KB article from the SolarWinds Success Center? It contains some info that may be useful. Hardware health polling by WMI is not supported by HPE ProLiant Gen10 servers

martian monster​ I updated the SAM docs to restore the Microsoft Azure template topic in the SAM Template Reference. I also revised prerequisites in the individual Azure template topics to more closely align with the Azure PAAS blog post from 2018. For good measure, I updated the Using Microsoft Office 365 templates KBs to…

Hello, Tom. I pinged my WHD contact again. In the meantime, I found something that may be useful. (Disclaimer: I'm a tech writer for SAM, not a developer or WHD expert.) A customer had a similar issue in 2017; a read timeout error occurred when updating Casper 9 discovery credentials. One Casper 9 connection worked OK with…

The link provided in the original post for manually configuring AppInsight for Exchange is outdated. Please see Configure AppInsight for Exchange on nodes - SolarWinds Worldwide, LLC. Help and Support instead.

Please note the following updated links for SolarWinds SAM online help: * Windows PowerShell monitor * Create a Windows PowerShell monitor

Here is the updated link for the TDE article: https://support.solarwinds.com/SuccessCenter/s/article/Transparent-Data-Encryption-TDE-for-NPM

Thanks to all for the feedback -- I updated the link in the Success Center with the latest IBM info -- Third-party software required for Asset Inventory information in SAM. I also updated the SAM online help, which will be regenerated and published to the web soon.

martian monster​ Please also check out MONITORING AZURE PAAS WITH SOLARWINDS SERVER & APPLICATION MONITOR​, a blog post from 2018 when those templates were first posted on THWACK to glean customer feedback.

Thx, Marc. That online help link was from 2015. I updated the original THWACK post with a link to the article you cited here.

Armo, Click Settings > All Settings, and then click Manage Custom Properties in the Node & Group Management group. See Create a custom property in the Orion Platform.

Jeff, if you can please let me know the ticket number when you get it, I'll track the case and update the Success Center articles with info pertaining to GlobalAdmin user accounts. Thx.

matta785​, I found the following links that may be helpful: * https://thwack.solarwinds.com/message/358023#358023 * https://support.solarwinds.com/SuccessCenter/s/article/Update-the-Java-Runtime-Environment-JRE-SAM-uses-for-JMX * https://thwack.solarwinds.com/message/258741#258741 You may also want to check logs at…

Widgets available for a view rely on the data loaded with a view. If a view doesn't provide the specific data required by a widget, that widget won't appear as an option for that view. This particular widget probably relies on the rollup of information for IIS servers that includes statistics about all sites on the server,…

Message received and I am verifying the information -- thank you!

Here are some online help links that may be helpful: SNMP monitor and Service Status — SNMP. And here are some SolarWinds Success Center links: * Monitor, alert and restart a Windows service from SAM * Monitor SNMP using SAM * Create a Windows Service Monitor We also have a SolarWinds Lab Bits video, Configuring the SAM…

I checked with a senior SAM Support rep who explained that some widgets (formerly called "resources") rely on data coming from certain tables. If a specific view cannot provide the data, you can't add the widget.

FYI, I just confirmed with our Smart Card guru that you need to have either the main Orion poller or an Additional Web Server (AWS) on the domain to support Smart Cards. Feel free to submit a feature request.

Hi, martian monster​. Are you using one of the new templates included in SAM 6.9? * Microsoft Office 365 OneDrive * Microsoft Office 365 SharePoint Online * Microsoft Office 365 Skype * Microsoft Office 365 Skype for Business * Microsoft Office 365 Teams Those templates have different prerequisites than the earlier Office…

The PDF references in the 05 January 2015 post is no longer being maintained; visit the SolarWinds Success Center and use Best practices for managing your Orion database​ instead.

Thanks for that tip! I just added it to the SAM licensing FAQs article. I'll make sure it gets into the main SAM docs, too.

Here are updated SolarWinds Success Center links for troubleshooting WMI issues in SAM: * Troubleshooting WMI issue in SAM * Troubleshooting a WMI Node issue in SAM * Troubleshooting WMI Timeouts

Thank you for your feedback. I reached out to our Support team and also to the WHD tech writer to see if they can provide more info. Stay tuned.

In addition to the link Marc provided, be sure to check out the Windows Update Monitoring section of the SAM Template Reference​. That landing page also includes links to training resources for SAM templates, including videos and SolarWinds Academy classes that are free to all customers on active maintenance. The SAM…

Updating this article to account for move from SolarWinds Knowledge Base to the SolarWinds Success Center. See this article to learn about WPM support for client certificates: Client Certificate support for SEUM​.

Here's another good link to a THWACK post: Basic Container Monitoring[1]

Here is another link to try: NULL SID Security Log Event ID 4625 when attempting logon to 2008 R2 Remote Desktop Session Host

If you're new to AppInsight for IIS, I recommend watching Monitoring Microsoft IIS and IIS Web Server Monitoring Tool: AppInsight for IIS. We also have a Geek Speak article, IIS Web Server Monitoring: Best Practices, that may be helpful. You can learn about AppInsight for IIS in the SAM 6.6.1 Administrator Guide, available…