Comments
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I just got a call from Matt and that was the issue... Solarwinds has really stepped up here and dug in to figure this out.. Special thanks from the Network Team at HCR ManorCare in Toledo Ohio to Collin, Matt, Greg, Floyd for breathing life back into the application by finding a solution to a very difficult problem.…
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Havent' heard from support today.. guess this is a bigger problem to solve than I anticipated.. Can I do an uninstall and reinstall an reattch to current 8.5 database? thoughts?
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Here is the General UI issue.... as a screen shot also
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Here is the screenshot we have sent them.. Support seems to be narrowing it down to a dll that won't register in Com+ ... Just not sure yet exactly why its refusing to register... Tried different security accounts to set as identity and no luck yet...
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I have tried that several times..
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I have been assigned someone new who has contacted me via email and left a voicemail for me. My rant is mainly that it is taking so long between updates from the support staff.. and I seem to be asked for the same things over and over... One teh earlier eluded to a dll from the toolset could be causing the issue. I haven't…
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havent heard from anyone in 5 hours after sending diagnostics and getting new case.. I have tried everything listed here.. no go. Do we have any ideas on case 16933 ?
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The ? comes from the app.. my shorcut that has always taken me to a specific users home page was http://orion/NetPerfMon/View.asp?NetObject=?&AccountID=pe&Password=pe now.. when I try to go there.. the browser returns the url http://orion/Orion/SummaryView.aspx?accountid=pe&password=pe&netobject=? and the invalid operation…
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I upgraded from 8.1 with 3 hotfixes to 8.5 to fix a trap engine problem and now my whole orion enviornment has been down case 16653 support has been sluggish.. like nearly 24 hours between contacts.. I will also run the diagnostics and send it in to the case... Errors I get are... from URL…
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Installation error due to licensing mess up.. but still not fully operational.. 2 pollers By installing everything except universal poller we are back up.. still want to fix it.. any ideas appreciated.
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i have watched the video.. and I have a question.. I have a OutMailQueue OID for 3 Barracuda Spam Firewalls. I thought this would be easy based on the teaser on the Transform Result Examples talking about averaging 3 interfaces. I have defined a UnDP for this OID and it returns valid data when I test it. (I have duplicated…
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yes... sorry.. One Main Server and One additional poller.... got back operational by not installing universal poller.. am now installing APM Support is caling now...
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IBM x346 Server is Windows 2003 R2 x64 Edition Metabase modified to run IIS in 32Bit mode
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Missed the drop down in Advanced Alert Manager.. Sorry.. needed set to Custom Node Poller
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Also.. when I close the config wizard.. I see a MsgBox showning NetPerMonService - Service Could not be deleted If that helps
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We have the same issue.. and haven't found a way around it yet... here is some sample html we use on one of many dashboards that don't work any longer... <html> <head> <meta http-equiv="Content-Type" content="text/html; charset=windows-1252"> <title>Dashboard</title> </head> <body bgcolor="#336699" link="#FFFFFF"…
