chrisphiggins · IT Manager

• Activity
• Posts1
• Comments3

Comments

• This would be a huge plus. We need the ability to send notifications to external users as well.

  in Leveraging Custom Fields/Variables as To: email addresses Comment by chrisphiggins May 2025
• This would be very helpful. We should be able to access all fields of the request when building the title for a reqeust.

  in {{requester_email}} Doesn't Work in Service Request Title Comment by chrisphiggins May 2025
• We were able to do what we needed with a process automation. The automation rules don't seem to allow for custom fields.

  in Ability to use custom fields in automation rule Comment by chrisphiggins May 2025