chris.lapoint

It appears you may have had the VoIP 2.0 module installed at one time and that is what's failing the check: 6-1-2009 - 10:41:17 -- VoipVersion is [2.0] I would recommend sending your support rep the install log and requesting next steps.

Currently the Traps in Orion are very difficult to work with as compared to our previous NMS. I would like to see Orion do a MIB lookup for traps and grab the trap description along with any other details contained in the MIB that might help a person looking at the trap better understand what they are looking at. To help…

Hi fareed, Have you tried using the NOC Full Screen View? This is what our customers use when they're wanting to display network/server/application health on their flat panel displays. The easiest way to navigate to this feature is to select the Devices tab. Select the group of devices or monitors you'd like to display in…

Yes, you would need to log into the support portal and visit the ipMonitor MIB builder. This is only available to licensed customers. If you run into any issues, please feel free to reach out to support. http://support.solarwinds.com/support/ipMonitor-mibs-builder.cfm

3. Top Network Activity Services Can you elaborate on what you mean by "network activity services"? Is this based on specific protocols, port ranges, IP addresses?

We definitely hear you on this. See the following threads for our community discussion on roadmap/requirements: 

Analysis of Test ResultsThe CPU Usage Monitor utilizes two separate threshold values when analyzing test results. 1. Last-Value Threshold - This is the primary threshold rate, which is compared to the value acquired by the Monitor during the most recently performed test. * Max CPU Usage (%) The maximum CPU load allowed on…

I have Orion installed with the toolset. I know there is a switchport mapper which to me is totally useless, it shows me the MAC address associated to a switchport which doesn't give me anything I"m looking for. It should also show you the corresponding IP address and DNS hostname if available. Did you specify a secondary…

You can open SQL Database Manager and select the Nodes table. Then, run the following query: Select * From Nodes WHERE SNMPStatus='No SNMP Support'

It appears based on the session trace that your Cisco WiSM does not accept username and password when establishing the SSH session. Our SSH state machine expects to already be logged in at the point you see the "Username:" prompt appear and so it just times out waiting for a login prompt. Is there any way to configure your…

If this script is being run from advanced alerts, then it will be the Orion Alerting Engine service that executes the script. By default, it is configured to run under Local System which could be the root of your problem.

Is there anyway to make the discovery look for Cisco devices only? You've got a couple of choices: 1) Use Engineer's Toolset Network Sonar, which provides more control over the export process. You can export to a file and import that into NCM. 2) Use Orion NPM for discovery and then use the NCM import Orion node job. Also,…

Just upgraded from Orion to NCM. I am trying to run the Configuration wizrd and all I get is a quick splash of a progress bar and then nothing... I tried to run in a dos box and get no errors or anything. I'm not sure what you mean by upgrading from Orion to NCM. Do you mean from Cirrus to NCM? in any case, please open a…

If you are using direct transfer for config uploads, the Cisco CLI does not allow for overwrite of the entire config via SSH or Telnet (only merge). You'd need to use TFTP for transfering the config and check the box for writing to NVRAM after upload. You'll need to be sure that you're uploading the entire config as merge…

Yes, you can add custom properties to NCM nodes. File > Settings > Custom Properties.

You could schedule a job that would run a ping script that pinged all your devices before the download config job ran. Alternatively, you might try increasing the SSH/Telnet timeout settings. HTH

From 5.5.1 Admin Guide: Adding Nodes Connected through a Serial Terminal Server When adding devices connected through a serial terminal server, you need to specify certain information that is specific to the terminal server device and other information that is specific to the device attached to the terminal server to which…

Thanks for the post. For internal folks, this is being tracked as #4094

Are you looking for configs in the left-hand node list tree or in the config results report? I only ask because you made reference of the right pane.

With NTA 3.6, all components are now included a single installer (full, web only, additional collector). So, you just need to run the NTA 3.6 installer on your Orion additional web server, and it will automatically determine the appropriate NTA component to install.

I have assigned a task of creating a dashboard of sorts that contains about 7 different items for each server we're looking to monitor (all IIS related options). We currently track all the items using APM and WMI. I have a couple of options I would like to pursue, but at this point I can't get either option to work because…

This is possible, but you'd have to use a script to parse the message and perform the comparison.

1) Am I correct in thinking that kiwi will give me granular control over which events go to Orion? Yes and that's definitely the right idea. Unfortunately, the Windows Event Log Forwarder currently only works with Orion Syslog Server. We're working on another release of Windows Event Log Forwarder that will work with Kiwi…

Which part of node monitoring are you most concerned about? Is it status polling or are you referring to the rediscovery process for system info? If it's rediscovery, in 5.5.1 we've added this info to the inventory job so you can create a job and run that portion of inventory whenever you like.

pbrass, you haven't been able to find any help on this subject because we're not planning on supporting these add-ons when v5 is released (coming very soon). The reason is Cirrus v5 will include a formal integration module with Orion NPM!! Even better news....if your current on your Cirrus maintenance, you'll get Cirrus v5…

Bad news: The problem is that the Orion Windows Event Forwarder hashes the message so that only the Orion Syslog Server can read it. Good news: We're coming out with an updated SolarWinds Log Forwarder for Windows that will work with both Orion Syslog and Kiwi Syslog. It will be made available to customers current on…

We're working on our enhancing our filtering capabilities. In the meantime, you should be able to quickly create an IP address group for the subnet and then view the subnets flows in the Top XX IP Address Group resource.

Have you tried reducing your Telnet/SSH prompt timeout? Please attach your script and a NCM session trace and we'll have a look.

Have you tried building your own application templates for these applications using our existing monitors (e.g. TCP port monitor, service/process monitor, web user experience monitor)? If so, we would love it if you would export them and share them on the content sharing zone:…

Are you both viewing the inventory tab in NCM desktop client for the same node with different results (yours works, other user doesn't)? If so, we haven't seen this one before. You might need to submit a support case on this one.