chris.lapoint

Thanks for your post. Unfortunatley, this looks more complicated than we can easily troubleshoot in the forum. Please open a ticket with support and include the details you provided above so we can work with you to troubleshoot further.

This was fixed with v9.1. See announcement below for more details: We'd still recommend your take a look at Cirrus if your goal is fully automated config downloads. Would you mind posting your ticket numbers so we can ensure that you get some follow-up. Thanks!

Michele, thanks for the post. I would suggest calling support and they can provide you with a global behavior modifier that will allow you to move monitors from devices into the orphaned group and from there they can be assigned to any device.

We would advise you to always install eval software on a machine separate from your production machine. However, if you have no choice, there is no inherent reason this would not work. Just make sure that you configure ipMonitor's web server on a different port than Orion's.

You can use Kiwi "run script" operation to remove the redundant date info from the message. You'll need to create your own script to do this. For more info, see: http://www.kiwisyslog.com/help/syslog/tutorial_creating_script.htm

Yes, multi-level grouping is on our roadmap.

d-moore, I'd like to try to reproduce this in-house and get this fixed in 5.0. Please open a ticket with support on this one. In your ticket, you'll want to included Cirrus version, number of Cisco devices, and exact steps you take to reproduce that issue. Please tell support the product manager instructed you to do so and…

It looks like you've already done a fair bit of troubleshooting yourself. I think your best bet for this particular issue is to open a support ticket so we can get additional discovery logs and try to reproduce in-house. 

We're coming out with a service release very soon that should resolve the issues you described above. That is, "node monitoring causes slow console response" and "SysObject ID database is not synched with Orion". I would recommend opening tickets with support to track your issues so we can ensure that we get you the…

I need the ability to provision users just as I do in Orion or justpreferably USE Orion users I already have and assign them all thenecessary rights, including the ability (if I so choose) to allow themto log directly into a device via SSH or telnet proxied by the NPM orNCM server. Just to make sure I understand this…

This isn't possible, but something we're looking at doing. From the website, you can go to transfer status and clear all completed transactions. This will show you the latest failures per device, but you'd have to copy the failing device names and select them again in a rerun of the action. For internal folks, this is…

You're right. We fixed this in the Config Change Report (Before and After), but we haven't addressed this for "Compare selected configs" for consistency. We'll look at fixing this for our next release. For internal folks, this being tracked as #3949

We are currently considering the following enhancements to TFTP server in the next release planned for first half of 2007: 1) Blocksize option (RFC 2347, 2348) 2) Transfer size, and timeout options (RFC 2349) 3) Run as service We'd love to get your feedback on relative priority of these features. Thanks, Chris LaPoint Sr.…

I believe the standard Node variables are accessible from the device template file as well: copy tftp://${AgentIP}/${NodeCaption}.txt run ${AgentIP} = IP address of the target device in NCM ${NodeCaption} = node name of target device in NCM Let me know how this works.

 What version of Orion did you install NCM integration on? Also, did you try rerunning the Orion NPM configuration wizard?

The announcement of Kiwi joining with SolarWinds seems like it couldhave a lot of benefit for existing users from both communities or itcould make life miserable for existing users from both communities. We believe our plans will be extremely positive for both sets of customers. Now that we are one community, you should…

Thanks Donald. Can you elaborate on "not connecting to a device for X amount of time"? Are referring to SSH/Telnet/TFTP connections? Pings? We're looking at integrating NCM node management into the integration module so you'll be able to leverage NPM for discovery, and then pick and choose which ones get added to NCM.

Hi aynov, glad to hear you're enjoying all the new features in v9! You don't have to do a network scan device-by-device. You can schedule a network scan of the IP range of those devices and it should force a rediscovery of the required information. Just make sure you provide the appropriate SNMP credentials. Let me know…

There isn't a scheduled config purge job in 5.1. However, we've added this to 5.5 which is coming soon. 

Is it possible to change the prompt to something that contains the word "password"?

It sounds like you've already done a fair bit of troubleshooting yourself, so your best bet at this point is to open a ticket with support.

Have you checked to ensure the credentials that the jobs are running under are still valid (i.e. not expired, password works)? 

 Please open a support ticket on this one so we can track this appropriately. 

You need to update your comparison critera in the client application (File > Comparison Criteria) and ensure to check the boxes next to the following exclusion criteria: ^! Last ^! NVRAM

Do you have special characters in your SQL account usernames or passwords?

That's correct. The auto-split works with the Log to File action. The web DB is going to be a rolling list of events (up to 4GB). So, you'd need to rely on the file-based logging if you want to use that file categorization feature.

Yes, you'll need to find the varbind trap OID for the data you're trying to trigger on. In the future, we hope to make this easier. See this thread for what we're working on in this area:

To use syslog message as input for external program, you can pass Syslog Server macros to your program: E.g. ${Hostname} ${IP} ${DateTime} ${MESSAGETYPE} ${MESSAGE}

You'll need to use the NCM credentials you used to logon to the NCM client application on the NCM server. I'd recommend reading this blog post: NCM docs can be found here: http://www.solarwinds.com/support/orionNCM/ncmDoc.aspx Let us know if you have any further questions. Thanks,

Not sure. If they did not apply any ESX product updates and you have not applied any Orion server updates, that doesn't make much sense. Please open a support ticket so we can investigate further.