chris.lapoint

I hear you. The good news is we're working on adding all the resources/views from the standalone NCM web console into the integration module as we speak. This way you won't even have to leave the Orion web console!

We're looking into this now, but in the meantime can you please open a support ticket on this one. We'll want to get your logs to try to reproduce in house and (assuming its not environmental) resolve in SP1.

The issue may be that traffic is flowing through other unmanaged interfaces on your switches to the one managed interface that is exporting flows. I would suggest enabling "monitoring of flows for unmanaged interfaces". The consequence of this is that if at least one of the interfaces contained in the flow is managed, the…

Can you define how you'd like uptime to be defined? For example, would you base uptime on PING monitor availability or would you want the flexibility to choose some other monitor(s) on which to base device availability?

This is on our roadmap. For internal folks, this is being tracked as #63. Are there others out there looking for this same capability?

In the Windows client, right-click in the left panel and choose "Select Fields and Grouping" and select "Machine Type" as your Group by field from the drop-down list.

Here are the other new features in NCM v5 * Network Discovery * Periodic Node Synch Job (for new adding devices and custom attributes from Orion NPM) * Single-Solution Realtime Change Notification (now includes built-in Syslog and SNMP Trap servers) * Enhanced device support for HP ProCurve, Nortel, Extreme XOS, Cisco ASA,…

Node management integration (perhaps not single DB) is definitely on the roadmap. The reason for separate DBs today is that NPM and NCM have traditionally been sold both as standalone products. We've recently begun providing more and more integration as customers like yourself have asked for both monitoring and config…

BenWish, that's really surprising that you never got an answer on your request (in 3 weeks), but we'll chase that down that separately. I'd like to first ensure you've got your licensed version working. I'll send you a private message so I can get the details of your case and we'll have someone in customer service take…

Did you get this resolved?

Not available today, but this is on our roadmap for our next major version release.

I can't speak to time frames, but I can say that it is in active development now and Windows 7 official support is part of that release.

Sorry for the confusion. We're working on getting minor versions shown in the portal next to each release. For now, you should assume once the GA notification goes out, the latest version of the 5.x train is what the download link should give you (assuming you're current on maintenance). Please download v5 and you'll see…

%% Invalid input detected at '^' marker. This is from your device and means that it received an invalid command or what might have been a valid command but just not in this context. It seems like this particular device has been set to require enable mode before other commands can be executed.. Please try manually logging…

I would suggest that you place NCM on a Windows 2003 server and use remote desktop to access the console. This is one of the most common deployment scenarios. For those who need reporting only access, you can have them use the NCM website. In our next release (5.1), we expect to add upload, download, and execute script…

You'll want to go to the NCM tab and then click on the credentials tab on any of the resources. This will take you to a place where you can specify a different NCM user account. Let me know how this works out for you.

Just to clarify, the polling service actually performs 2 functions: 1. Node status polling 2. Updates policy report cache (for website reports) each night at midnight We're working on splitting out #2 into it's own service, but until then, I wouldn't stop this service unless you don't care about viewing Policy Report…

I'm really glad to hear that NCM is working out for you. Yes, NCM integrates with NPM (see this page for more details). As part of your NCM evaluation download, there should have been an "NCM-NPM integration" executable. Once you've installed NPM evaluation, run the "NCM-NPM integration" executable on the same server to…

This isn't possible today. One option is to create a standard execute script job for each group of devices you want to target. Then, you can just edit the job and replace the script rather than creating a new job.

You could probably create a vbscript that checks system time. IPM's External Process Monitor can be used for executing fault monitoring scripts. The only catch is the script must return 0 or 1. It cannot pass back values to IPM.

It is likely that your node list is sorting based on device icon. Try right-clicking in the tree list area and clicking "Select Fields and Grouping". Move Node Name so that it is first in Selected Properties list. Let me know how that works.

Can you check your mapping for the NCM attribute SNMPLevel to ensure it is matched with the appropriate NPM database field? It could be that nothing is mapped so it just defaults to SNMP v1.

Not today, but we're evaluating WMI-based process monitoring, which would allow this possibility.

Just to clarify, you are seeing a node count on the device discovery page, but when you go to the next step to scan for monitors, you see nothing? Could you post a screen shot of what you're seeing? 

Assuming this is non-Windows system, you've got a couple options: 1. Install Net-SNMP or some other SNMP agent that supports that MIB 2. Use Linux/Script script monitor to monitor the process

Have you managed all Cisco ASA interfaces in Orion and added them all as monitored sources in NTA? There is a bug in the Cisco ASA software that causes NetFlow to be exported on unexpected interfaces indexes. So, NTA may be receiving NetFlow, but it appears on an interface that you're not managing. If that doesn't work,…

You could create an "Execute Script" job that runs "sh ntp" and check the box to save the results to a file. If you want to view the results in NCM, you can just right-click on the job and select view job results.

It should denote the change in the trap details variable bindings. From NCM Admin Guide: Click SNMPv2-MIB:snmpTrapOID, and then browse to the MIB that contains the trap message. For example, browse to CISCO-CONFIG-MAN-MIB:ccmHistoryEventConfigDestination (1.3.6.1.4.1.9.9.43.1.1.6.1.5). Click the asterisk, and then type the…

Hi fabailey, Are you running the beta version of v9? 

Hi all, First of all, I want to say thank you for all your suggestions and please keep them coming! I'm the new product manager for Toolset. Just FYI, we've got a busy 2007 planned for Toolset. We're working on solidifying the details of our mid-year v9 release now and are also planning to have a year-end release. I've…