chris.lapoint

For those experiencing this issue, please open a support ticket with support. To resolve this problem temporarily, you should consider disabling node monitoring (File > Settings > Node Monitoring).

Ok, it looks the the problem should be pretty simple to resolve. It appears that NCM is waiting for the device prompt to confirm that the login has occurred successfully, but because the prompt is non-standard ($), it simply continues to wait for a prompt. You'll need to edit the Fortigate device template (<install…

What version of Cirrus are you running? Also, can you try doing a manual comparison of 2 configs in the timeframe to see what results you get?

Can you please post the session trace? Go to File > Settings > Session Tracing to turn it on. Rerun the Validate Login process. Then go to <install dir>\Configuration Management\Session-Trace and find the file corresponding to the IP address of the device in question.

No worries, luckily I know the answer to that one ;-) You can do multi-select edit in Orion NPM 9.0 using the new website Node Management feature.

Just to clarify, you are going to the Reports > Historical NetFlow Reports and executing the Top 5 Protocols - Last 24 Hours and not seeing any data? But, if you go the the NTA Summary Page, drill-down on a particular interface, you see the Top 5 Protocols resource with data?

bprocter, you're right. Please open up a support ticket on this issue so we can tracked this properly. I'm going to give dev a heads-up this is coming their way. I expect we'll want to work with the folks in this thread to test out a temporary resolution prior to our next release.

Actually, both of those are being worked on in the Orion 10.0 release which will be in release candidate soon. See here for more details on what we're working on.

The passwords are encrypted by default in the NCM database. Have you tried going to Reports > Security > Login information for each device. That might provide you the info you need.

3) SQL 2000 on physical server. Same DB server that Orion DB is on. I know believe the server is "stressed" and cannot keep up with all the Netflow etc and I am pushing a better standalone server just for Solarwinds (especially since we have VoIP module coming in the next couple of months). Hardware specs are Intel 3.4 Ghz…

Can you go ahead and open a ticket on this one? Please include IOS version of device that is failing config download.

No worries, congratulations!! Hope all is well and you're not too tired ;-) That explanation helps quite a bit. This is similar to what I've heard from other customers as well. I'll make sure we've got a tracking item for this. If there are others interested in this specific enhancement, please chime in as well.

That's correct. In fact, by default NCM will run on port 8888 while NPM runs on port 80 by default.

Ok, thanks for the clarification. I'd recommend downloading our free TFTP server which runs as a service and installing that on your NCM server. Regarding the F5 ucs backups, it's important to note that NCM device support is based on extensible device command templates. For devices not supported out of the box, NCM…

Thanks for the posts everyone. Just FYI, we're moving Orion to the new licensing later this year, which will provide us the ability to control license count using an activation key versus a separate build which will make this "lab license tier" idea much more do-able. If there are others interested, please keep them coming…

Ah okay, thanks for the clarification. That's correct. By default, we only overwrite the startup config when you are uploading a startup config. When uploading a running config via TFTP, we overwrite the running config and then we provide you the option to copy the running config to the startup config (select save to…

Sure. Schedule an Execute Command Script Job and just paste the commands you listed above in the Command Script tab. Cirrus will take of logging onto the device and executing the commands. You'll want to go to Notifications tab and check the box next to save Job results and specify the folder you'd like these results to be…

Can you open a support ticket on this item and include your post details? We've got a potential fix for this one and we'd like to have customers experiencing this issue validate that our fix works in their environment. For internal folks, this is currently being tracked as #2673.

Ok, gotcha. This is an NPM interface setting (not related to NetFlow). As you saw from the docs, NPM allows you to configure custom bandwidth for any interface being managed in Orion, so it isn't a product limitation issue. There must be some other reason why configuring custom bandwidth on your Cisco ASA interfaces is an…

The Last-Value Threshold is the key. It would need to be set < 60% in order for the alert to trigger. This is what tells IPM that it needs to start further analysis. As you have it set now, the CPU would have to spike to 99% or above for 120 seconds.

No problem. I'm all over the easy questions to answer ;-)

Thanks for the feedback guys. Just so I'm clear, you would prefer that they go back to being separate builds? 1. Main module installer 2. Additional web server installer 3. Module additional poller installer Or, do you like a single installer for all 3, but we just need to make it clearer that the single installer is for…

You're right, the documentation is a bit misleading and we're going to clear this up in doc for the next version (for internal folks this is #237). An intermediary device is a terminal server. As you know, some configurations require a user to login to a terminal server to connect to a device. This feature will work for…

cshannahan, have you looked at SolarWinds LANsurveyor for this purpose? It provides you the ability to schedule automated scans of your network and create L2 / L3 mapping. You can search for an device and determine exactly how it is connected. If the only thing you're looking for is the ability to track where users and…

No worries, this definitely is a peculiar issue that I've never seen before. Can you turn on session tracing (File > Settings > Session Tracing) and post a session trace for one of the devices that is saying its successful, but nothing is showing up. Go to <Cirrus install dir>\Session Trace to find the resulting trace…

Ok, thanks for the clarification. Is there a reason why you wouldn't want to keep as many days as possible? For internal folks, this is being tracked as #1045

If you've installed the NCM integration module executable on the NPM server, make sure that the NPM Config Wizard ran afterwards. Otherwise, the website and database settings won't be updated to make those tabs available.

Thanks all, please keep the new reports coming. Also, please chime in if you like ideas posted by others to help us prioritize.

Can you elaborate on exactly what you'd like to see (e.g. what columns) and what options you'd want to be able to filter by? We already have a Top Conversations report in NTA 3.6. Is it not providing what you're looking for?

Thanks for the replies, keep them coming!