chris-arndt2016

So if the user has {disabled: true} that means their Status equals disabled? And if the user has {disabled: false} that means their Status equals active?

in SWSD User Status Value From API Comment by chris-arndt2016 December 2023

Hi Rubysa Will paste below my notes that I have on modifying fields in WHD's Help Request Form. ~Chris Alter/Edit Fields shown on Default Help Request Subject Field * Hide or Show: WHD -> Setup -> Tickets -> Options -> Use Subject Field (checkbox) * . Priority Field * Hide or Show: WHD -> Setup -> Tickets -> Options ->…

in Client Portal: Modifications to Default Request Type and Client's Profile Comment by chris-arndt2016 April 2016

Thank you for replying. When a client visits their portal and clicks the "Request" tab, my snapshot shows what is shown by default. I was curious if WHD offers the ability to add or hide any of the fields within this default Help Request page? And if so where? The same with the "Profile" tabbed page. Does WHD offer the…

in Client Portal: Modifications to Default Request Type and Client's Profile Comment by chris-arndt2016 March 2016

Thank you for your feedback, typhoon87.

in Department custom fields integration with other data within WHD Comment by chris-arndt2016 May 2016

chris-arndt2016

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