chipcore

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  • Ha! So long as it works now
    in REST API POST command not working Comment by chipcore August 2017
  • Hey, the "No such host is known" sounds to me like you're having an issue with name resolving. Have you tried connecting to the machine using its FQDN or ip? If so, can you actually ping the machine from your CLI?
    in Internet Proxy??? Comment by chipcore April 2017
  • Hey Varriola, Seems like some rather strange behaviour - support should be able to help you with what the actual reason behind that happening is. Off the top of my hat the first solution I could think of is to push out the regular agent via GPO and then push out the agents registry keys which actually include all of the…
    in Dameware 12.0.4 - GPO Installer does not deploy customized options Comment by chipcore August 2017
  • Hey Justin, could you post your curl string?
    in REST API POST command not working Comment by chipcore August 2017
  • Hey nichorey, You can remote into any device that supports any of the following protocols KMV/ RDP/ VNC.
    in Dameware for Remoting into Mobile Devices Comment by chipcore May 2017
  • Hey Byates, right off the bat - this isn't a dumb question, it's one I've heard a couple of times now. First off - it is theoretically possible to control iOS/ Android devices, it is however incredibly impractical to set up. We need to keep 2 things in mind: * DameWare requires one of the following Protocols to be able to…
    in Dameware Remote support on iPad Comment by chipcore August 2017
  • Hey delongm, the DameWare MRC Agent stores its settings in the registry, so the fastest way to change them is to push the registry keys via GPO, alternatively you could use Remote Support and Batch Edit the Registry keys you need to change on a set of machines. There should be a DWRCS.reg file in your dameware installation…
    in Change Settings Comment by chipcore August 2018
  • Hey rprosenhamer, The DRS Internet Proxy is included in the central server installation file, I would however recommend putting the Proxy in your DMZ. Just Download the Central Server installer from your Customer portal. Hope this helps.
    in Internet Proxy??? Comment by chipcore April 2017
  • Hi ldoodle​, unfortunately the AD Importer will only create DameWare based users, so no SSO ( and I have no idea what the default password they're set to is ) If you want to use SSO you'll have to use the AD Manager and create a synchronizer instead. That way the users will actually be able to use SSO. Best regards, Ed.
    in Central Server - Active Directory SSO Comment by chipcore October 2019
  • Hi Criswebo, this issue can occure when old license files are blocking DameWare from registering that it has a new valid license, that being said - can you check via the red circled Button in your Toolbar if the license displays correctly there? If it doesn't match up with your new renewal date, which it probably won't,…
    in Make Renewal Reminder Go away Comment by chipcore August 2018
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