chinmaychavan

I think there is some issue with today's question. I filtered logs using IP address and tried calculating time difference between the login attempts. After selecting the nearest possible option bang "Red X"

Congrats ahutch43​

DanielleH​ Something is wrong about today's question. No options seems right and when I tried selecting an option which was near to correct..... Bang!!!!!! INCORRECT......

Hi mbussey​, Thanks for your response. Basically, the above mentioned feature request is submitted by me only I am glad that you are considering these requests for new version. Thanks and Regards, Chinmay Chavan gangadhar.k​ csameer​ RaviK​ naina.jino​ midhunmathew​

We can hide the request details field for particular request types, that is what we are doing for now Procedure : Setup -> Tickets -> ABC (Request Type) -> Uncheck the Hide Request Details check box.

Yes same here. The link is not that helpful.

Yeah even I have mistaken that. It would be nice if wabbott​ help us through this trick

Hey kwalker​ PFA screenshot as requested. I have also emailed you the same.

Yeap, same for me... Survey link not working

Agreed. Even my comment was in Top 30 I guess but never got an e-mail. May be there are few people who have completed it and never commented on thread.

Thanx wabbott​, I got it correct this time. Appreciate your help and quick response

Hi mandevil​ I couldn't get the exact screenshot but, I think below screenshot will do

apolloc​ RaviK​ danny8136​ Guys, They have fixed this issue in new version 12.5.1 Cheers...

Same here

Agreed. This would be a nice addition, if we can define logic for Custom Fields. csameer​ RaviK​ gangadhar.k​

Yeah.... same here wabbott​ is giving us a tough Christmas

mbussey​ thats a great idea, Few suggestions for Assets and tickets dashboard as well For Tickets : * Approval Info * Approval Record * Approvals * Ticket with Attachments * My Requests * Tech Requests * Client requests * Ticket Location For Assets : * Manufacturer/Modal Count * Location wise Asset type count * Room wise…

Hi mbussey​, Please do consider my other ideas as well. Just posting link here for your information. * * * (Case # 1060052 - Rejection of ticket if one member of CAB rejects the ticket) RaviK​gangadhar.k​csameer​naina.jino​midhunmathew​

Thanks a lot for your reply awkwardd​, We will keep you posted if we found any work around. Regards, Chinmay

Yeah even we are waiting for the response

Hi Syed, Even we are facing the same issue. Though in our situation we have already mentioned username without domain. So we tried to put domain with username but, it didn't worked. It was working for past 2 hours then suddenly it stopped working since last weekend. Any be would be appreciated. Regards, Chinmay

Hi mbussey​, Thanks for your quick response. our support ticket details are as below Case # 1023815 - Department not inheriting from Parent Ticket

Thanx kellytice​

Hi @"yumdarling" Thanks for your help. As mentioned I am retaking the new SCP exam. But the issue here is I purchased a SolarWinds SCP voucher from Thwack store but the voucher is not working when I am trying use it on PSI portal. Please find below screenshot

liammiller​ not yet. I tried many possible workarounds but unfortunately that is not possible.

Hi peter.kruty​, When can we expect this feature. RaviK​ csameer​ gangadhar.k​ Regards, Chinmay

Hi peter.kruty, Can we also make the ticket request type non-editable to techs. We have seen many cases that the techs have accidentally changed the ticket request type and the entire ticket approval process went for a toss. Regards, Chinmay

Hi Elee, Even we are creating our required reports in Tableau. It serves all the requirements of our customer exactly as they required. SolarWinds needs to improve a lot on their Dashboards.