Comments
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On the alert there is the ability to define a reset action. Add a reset action to email or https post/get to go to pagerduty. I'm assuming you are saying "when the issue is resolved, email pagerduty"
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What do the logs in pagerduty say when solarwinds hits it ? developer.pagerduty.com/.../b3A6Mjc0ODE1NA-list-log-entries