chad.every · Senior Staff Product Manager · mod

Not today, the remote collectors focus on a subset of features inside of NPM and SAM. More in-depth capabilities outlined here. For NCM, you'd have to use a full Additional Polling Engine.

This is not something common that I've see out there but I talked with another customer a few years ago who deployed NetPath on their APE's and pointed it to their database port (1433). They eventually discovered that there were experiencing some occasional packet loss. I'm curious if you do the same if it can find…

I'd contact support if you have not already done so. While I haven't seen issues with upgrades and HA there is a known bug with HA in 2024.2. It was fixed in 2024.2.1. Support should be able to straighten everything out.

Starting in 2024.4 (Coming in early Q4 this year), we are adding the extended Windows build number by default into the out of the box polling for Windows. That means you will not require Asset Inventory to be enabled to run a report with this information. 

Yes, support.solarwinds.com/.../Add-a-firmware-image-extension-in-NCM

To my knowledge, SSO should continue to work on either the HA Pool (Pool A) or with additional web servers (if you have them).

Working with SWQL Alerts requires some adjustment. When you select 'Custom SWQL Alert' there is a section (#1 below) that hard codes your SELECT statement for you. This statement is hard coded for all types that can be selected from the Nodes dropdown directly above it. That means you have to modify your query to match the…

If you're talking about a F5 pool member health check, i'd setup TCP 17774 as it will only be listening on the active server.

Agents require a restart when SolarWinds has to upgrade/install the version of .NET. I'm not aware of any changes in .NET between the versions that you mentioned. Outside of that, agents typically only require a service restart (SW Agent service) for upgrades

That sounds like a perfect scenario for NetPath (Part of HCO/NPM) support.solarwinds.com/.../NPM-12-0-feature-NetPath-Services

If you're seeing this issue, please create a support case and ask to have it tagged to OO-35839. We want to track all affected instances of this. Thank you!

Do these devices have SSH/Telnet access and is there a CLI?

We are investigating FortiSwitches too, but that might be a 1H 2025 timeline. General plan is to do this by polling the FortiGate API and discovering from there. APs would be automatic, while other Fortinet devices might use the API to discover what is there but then use that as a seed in our own Network Discovery over…

FortiAP are not fully supported in product today. However, we are hoping to bring that support in during our Q4 release. It would work similar to how the Cisco WLC support works where we add the wireless controller and it'll discover the APs behind it. You can at least add each AP as a node for now to get basic up/down and…

Yes, it is doable. Have the F5 GTM handle the routing between datacenters then the F5 LTM handle any routing in each datacenter. When setting up the HA pool and it asks about what DNS Type you want, Choose 'Other' and then enter a bogus DNS Server IP and Zone. You can ignore the yellow banner about setting up an Alert. The…

Is the lower power mode something that is only shown in the Meraki Dashboards or are you also seeing it in SolarWinds? I'm not sure that metrics is polled by SW.

This was a bug introduced in 2024.2. It is fixed in 2024.2.1, which is expected to drop any day now.

It is not currently available in product today but it is something that is under serious consideration for 2025. thwack.solarwinds.com/.../provide-ability-to-use-group-managed-services-account-gmsa-for-monitoring-nodes

Starting with 2024.1, this was moved out of a config file and into the centralized Advanced Setting Pages. support.solarwinds.com/.../SAM-Powershell-not-working-after-2022-3-Upgrade

This was a bug introduced in 2024.2. It is fixed in 2024.2.1, which is expected to drop any day now.

@"Heretolearn2024" , i'd open a support case if you haven't already. Post the support case # here when you have it so we can start watching it internally.

Here is another similar thread. thwack.solarwinds.com/.../322291

Looks like it is an outstanding feature request. thwack.solarwinds.com/.../feature-request---ncm---alert-when-new-startup-vs-running-conflict-found

There is a lot to mention but I'll start with the first two. * "Connection Refused..." This is coming from a firewall ACL. Either from the FortiGate directly or from a firewall in-between. * Once you allow SSH, look into making sure that NCM is correctly assigning the FortiGate Device Template. If you edit that node, at…

Starting in version 2023.1 a feature was added to update the SWIS/API certificate with your own. Details on updating that certificate are found here. I have not tried this personally, but if you do update the SWIS cert with a signed cert, i'd be curious to know if it allows you to connect to Power BI.

I'll break my answer into two parts, since you mentioned SSO. 1) General AD integration. This would allow a user to log in using their AD credentials. They would be presented a login screen where they would enter their AD login info. This can be done without having to configure the LDAP settings posted in your original…

I've never seen that before. Credentials for Node/Application polling are centralized in the two locations I mentioned above. There are credential libraries located elsewhere in the product, but they serve for specific functions/features that fall outside of what you're describing.

Are you required to use LDAP for Active Directory? If this setting is disabled then is defaults to MSAPI and leverages whatever AD domain your SolarWinds Server is joined to. You can simplt to go User Accounts and add a Windows Group/User. If you do need LDAP, i'd make sure to use the FQDN for the Directory Server Address.

From my testing it looks like you need to look in the [dbo].[APM_ApplicationSetting] table. SELECT Setting.[ApplicationID] ,Node.SysName AS [Node Name] ,App.Name AS [App Name] ,Setting.[Key] ,Setting.[Value] FROM [dbo].[APM_ApplicationSetting] Setting JOIN [dbo].[APM_Application] App ON App.ID = Setting.ApplicationID JOIN…

Are you talking about updating a password? If SAM, all passwords are stored in Settings > All Settings > SAM Settings > Credential Library. Any Application Template that references a SAM credential will see the change once updated. There are Node based credentials that can also be references in SAM (Inherit from Node) that…