cfwalker8

When looking at NMS solutions I look for: 1. Ease of implementation 2. Amount of training required by staff to utilize 3. Reliability of NMS solution 4. Cost

in What's most important to you when choosing an NMS? Comment by cfwalker8 February 2015

We are completely in house also.

in Is Hybrid Cloud a compelling story or simply a compelling myth ? Comment by cfwalker8 January 2015

One big problem we have is getting knowledge articles created to help with troubleshooting recurring and common problems. There just isn't enough hours in the day.

in Developing Workflows using Help Desk Data Comment by cfwalker8 November 2014

Good points.

in Logging; Without a complete picture, what’s the point? Comment by cfwalker8 January 2015

This is great information. Finding that 20% of time can be very tricky sometimes.

in How To Fence Off Time for a Help Desk Project Comment by cfwalker8 November 2014

This is a great topic. You cannot stress enough about knowing all of the analogue devices that may have to be supported in the VoIP network. Fax machines and MFP copiers can be a real headache when moved to ATA's.

in What's on your voice readiness checklist!? Comment by cfwalker8 September 2014

Excellent thoughts. Makes you realize this is a never ending and always evolving issue.

in Blinding the All-Seeing Eye Comment by cfwalker8 December 2014

That is a nice set of tools. I have primarily used WSUS in the past.

in My Top 3 Patch Management Tools Comment by cfwalker8 December 2014

Very good food for thought.

in Are you Practicing Security Theater in IT Comment by cfwalker8 January 2015

Excellent post.

in Deep Packet Analysis - What's in a Name (service)? Comment by cfwalker8 November 2014

Thanks for the info. Ford Walker Systems Integrator Office (901)866-3089 Ford.walker@ptsupply.com

in Under the Wireless section in NPM, the client connections show N/A for data rate. We use Cisco AIR-CAP3502 access points, How can I get NPM to display the data rates of clients? Comment by cfwalker8 July 2014

We also have this issue. Looking to upgrade to 10.7 soon. Will see if that fixes the issue.

in Under the Wireless section in NPM, the client connections show N/A for data rate. We use Cisco AIR-CAP3502 access points, How can I get NPM to display the data rates of clients? Comment by cfwalker8 July 2014

We are using Cisco controllers and AP’s. Ford Walker Systems Integrator Office (901)866-3089 Ford.walker@ptsupply.com

in Need some help with setting up alerts for AP's Comment by cfwalker8 September 2014

I agree that the Thwack forum is very helpful. I have only been using it since May but I have found a lot of helpful information.

in What is with this Thwack forum...Can't stand it! Comment by cfwalker8 November 2014

Looks impressive.

in What we're working on post-NPM 11.0 Comment by cfwalker8 July 2014

cfwalker8

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