Comments
-
OK - so the products you've got are: Network Performance Monitor NPM 11.0.1 Server & Application Monitor SAM 6.1.1 Network Configuration Manager NCM 7.3.2 Netflow Traffic Analyzer NTA 4.1.0 Plug all of these into the Product Upgrade Advisor, along with your environment details / server specs, and click "Auto-add latest…
-
Great questions - I hope you don't mind me answering them here, as some of the questions you're brought up are one's we regularly get about how dependencies and parent nodes nodes work, and it may help others. Matt's question: "So I recently found out the dependency feature (can't believe I never knew about this). So now I…
-
kreases If you did an SNMP Walk of the device, and those OIDs don't show up in the results, it means that device doesn't support those OIDs. You'll need to talk to the vendor about your SNMP Walk to find out why they're saying your device should support those OIDs, when the SNMPWalk says otherwise.
-
Hey ecklerwr1 All alerts in your environment will be converted to the web-based alerts as part of the upgrade - there won't be any alerts lost because of it. If you're worried about your alerting as part of the upgrade, you could try doing a test run of it first. From your customer portal, you can download previous…
-
Hey byrona, Can you give me more details about this? What path were you checking, so that we can investigate further? The Upgrade Advisor should be the most accurate in terms of optimal paths - if its not, we'd like to get that corrected.
-
ssiddappa You can use third party software called Notepage, hooked up with a modem to achieve this. Orion integrates with this software allowing you to send an SMS, page or beep someone. Edit your alert, and on the "Trigger Actions" page, click "Add Action". You should see an option here for "Dial Paging or SMS Service".…
-
Nice catch - thanks! Fixed now
-
Nice one Alex!
-
I think bluefunelemental's method would actually work quite well for you - have you tried basing your alert on Application, rather than on Component? When a component goes down, it will set the parent Application status to down aswell. By using the {components with problems} field, you'll get the list of the components…
-
You can upgrade 11.5.0 to 11.5.3 directly. Backup the database before you upgrade - see the links in the blog above for Microsoft articles on how to backup the database. Download 11.5.3 from your customer portal, and run the installer. The installer is intelligent - it will recognize that you have 11.5.0 installed and will…
-
akhasheni It's really going to depend on what it is that you're polling and how you want to view it, but take a look at the Custom Universal Device Poller resources that you can add into a Node Details view. (Settings -> Manage Views -> Choose a Node Details View -> Click a green + to add a resource) Search the available…
-
Exactly right - once the site is dependent only on its site router (but not on your router group), it will work just as you want it.
-
Thanks byrona - if you notice anything else let us know. The Upgrade Advisor has been through a few iterations since then with more functionality added. It's getting better all the time, and any feedback we can get on it will continue to help improve it!
-
Hey mesteiger It really depends on your environment, and what you need to achieve - and also on whats causing the noise. Submit a ticket with our support folks, who would be able to have a deeper conversation with you about what steps you could take to get the most out of your alerts.
-
Hey fazl-e-azeem, Try the steps outlined in the error message - they'll cover a lot of the potential root causes for the error. If it's still occurring, you'll need to speak to our support team
-
Hi akhasheni , apologies, I should have been more clear in my response. dthvt is right. The feature you'll need to use is the "Universal Device Poller" feature, not the Device Studio feature discussed above. There's a 5 minute video available on the Universal Device Poller feature here:…
-
"The conversion of a varchar data type to a datetime data type resulted in an out-of-range value." I've been able to correct this error in the past by changing the default database language for the SQL user account. Typically I've seen it when the database user is expecting the dd.mm.yyyy date format, but the application…
-
Just in case anyone else comes accros this.. The solution was to change the "Advanced Options". Leave this set to "Raw Value", and change the "Format" drop-down to "IP Address". Leave Orion poll for 15 - 20 minutes to complete a polling cycle, then check your web console - this should now display the data in the correct…
-
Hi Dave, I'm not familiar with Microsoft's licensing terms, so unfortunately I can't help you there. Maybe other customers could comment about what licenses they use on their SQL server. What I can say is, you'll need to get SQL Server 2005 instead of 2008 - we don't support SQL Server 2008 currently. You can find the…
-
Hi Dave, There should be no problem with that plan for the time being. As your system grows larger and larger you might need to look at moving the SQL server off to another machine (depending on the performance of your server), but without any details I can't really comment Stop all of your Orion services, and back up your…
-
Hi Motty99, Could you create a case so that I can take a closer look at your configuration, and assist you with this. You can create it by logging into your customer portal and clicking "Submit a Ticket", or from here: www.solarwinds.com/.../ Cheers! Caroline
-
Hi MJ, You can set up a Universal Device Poller to poll the OIDs the others have provided here. We have a video tutorial on how to set up Universal Device Pollers here, and also have a step-by-step guide in the Online Admin guide. HTH!
-
If the SQL server is installed locally, you will be able to log into it using an Administrator acocunt on the server (the Admins group is added by default with sa privege level). If the SQL server was installed as part of your Orion eval, or you know for certain there's no other databases on there, then you should be OK to…
-
Hi Aaron, You might also need to update your Alerts table in the database, to assign your alerts to the new engine. Check the Engines table, and note down what's listed as the Engine ID for the old server, and the engine ID for the new server. Then check the Alerts table, and if your Alerts are all assigned to your old…
-
Hi Dojs, This video on our Youtube channel might help - it explains how to set up SNMP on your windows servers: http://www.youtube.com/user/solarwindsinc#p/search/0/WkdXR_Jld8o You usually don't need to download any MIBS to your SNMP agents - normally, the SNMP agent already provides statistics for most of what you would…
-
The Alerts table stores only the basic alerts - if you need the Advanced alerts, you'll find these under the "AlertDefinitions" table. This stores the settings for the advanced alerts, whether they are enabled or disabled.
-
You could try using a custom property based on your nodes to define them. Thre's a great video tutorial on creating custom properties here: www.solarwinds.com/.../Orion8CustomProperties.html For example, if you created a custom property called Location, and wanted to alert only when all 'London' nodes were down. Trigger…
-
Hi Danielle, That's interesting - I can click on that link and view the video. If you're seeing a blank page when you click this link, I believe I may have seen this before - try this: * If you're using Chrome, you might see a little shield icon appear on the very right of the address bar * Right click this shield and…
-
Hi cszxc, When you right-click an Interface in System Manager, and go to Rename Interface, you are changing the interface "Caption" not the "InterfaceName" field in the database. The Caption field won't be updated by SNMP polls, so your changes to this column will not be changed back. Before you make any big changes to…
-
Hi Amy, I found these on the Content exchange - the top one sounds like its close enough to what you're looking for. The calculation from the second one might be useful too. Outage duration last month: Down nodes with duration: HTH, Caroline
