cdh

Yeah, we have a large deployment of Morotola 5131's and 7131's with their RFS6000 controller. I've tried to add them before, but they do not poll properly. Would love to be able to incorporate them into our NPM deployment.

Interestingly enough, I went into the database as jswan suggested, and I didn't see a value for the CirrusISPassword with the user who is in trouble. What I did find was the CirrusISUserName field was set with "\\DOMAIN\userid". With my account (which has been working all along) it was set as "DOMAIN\userid". I've updated…

We are having the same problem with 1 user. We are running NCM 5.5.2 DLX. I'll open a support case today. Thanks!

I was having the same problem on a few POS OC-3 interfaces. The official answer I got from SW was to enable 64 bit counters. That did fix my issue as well. I'll let someone from SW jump in, but the support resource I worked with did not recommend enabling 64 bit counters across all nodes (I asked the question). Has anyone…

Chris - are these features anticipated to all be available in the next major release, or are we looking at these being available over a series of incremental feature releases?

Did you have 15882 elements on this single polling engine prior to the upgrade? That seems like a lot for one polling engine.

I think there are a couple things that you need to do: 1) As docwhite mentioned, you would be adding the node in the NPM Settings/Node Management screen to get the device managed by NPM. 2) On the NCM server, you need to schedule a job to import nodes from the NPM database nightly. This will ensure that any devices you are…

Hi Christine - is there a date yet for beta and RC? Thanks, Chris.

I have version 1.2.1.167. I had to re-install Network Atlas after I upgraded to 10.0.

No, you need the ip flow-export statements to actually send the netflow data to the NTA receiver (Solarwinds server(s)). The ip flow-export source statement needs to be the IP address that you use to manage the router in NPM, otherwise NTA will throw away the data as an unmanaged source.

I agree, the WebUI would be preferable. It seems that there may be some functions within the client that may not translate well to a web interface though... On a similar note, I've been doing more and more with the "Execute script" functionality in the WebUI, and one additional feature there that would be really helpful…

No problem! You can import any image and set it as the background. You could find or create an image of the map for each region (or use the ones that Network Atlas has built in). If you click on Background Image on the top menu bar, that should open a folder that has JPEGs of the regions and the whole world. It's important…

I actually hijacked this report too! :) (Thanks Gob!) I created 2 reports - Outage Duration by Device - Last 7 Days and Last 31 Days. The only field I modified was: --Add here Sensitivity (min), period(days) or periodbegin/periodend========== set @Sensitivity=25 set @period='31' set @periodbegin='' set @periodend='' I…

Anyone have luck getting real time change notifications/ configautodownload.exe to launch when someone makes a change on a Nexus 7000? I tried keying off "%VSHD-5-VSHD_SYSLOG_CONFIG_I:" but it doesn't seem to like that.

Hi Christine - I'd be happy to test it. I have the Check Point Power 1 appliances, as well as the Check Point IP (old Nokia) appliances. Chris.

No, I missed that buried in there. Thanks for pointing that out!

I've just recently installed NPM 9.5, and I'm working on the alerts now. I couldn't get Advanced Alerts to send email, so I went and configured them in the Basic Alerts section. That seemed to kill all alerting, especially on the Web interface. After reading this post, I went back and killed the Basic alerts and enabled…

We are just jumping into the VoIP pool, and CDRs are one of the things that we are looking to provide to our business unit clients as part of this project. I am seriously considering IP SLA Manager anyway for the health monitoring of the network to support VoIP, but CDR would be a huge win if it could provide customizable…

Hi Gili B - Can you clarify what type of grouping you are trying to accomplish? Do you mean by priority, by network grouping (WAN vs LAN) or something similar?

Hi Denniss - When you say the community strings you are using are the ones built on your server, I'm not sure I'm clear on your goal. Are you attempting to discover network devices (routers, switches, etc.) with NPM, or are you actually testing APM and trying to manage servers? The SNMP string you would use for NPM is the…

Hi Andy - We are using Service-Now as our ticketing system. I have currently gotten automatic ticket creation working, but have stayed away from automatic reset tickets. I'd prefer my NOC to investigate every event that opened a ticket, even if the service restores itself before they have a chance. It's been pretty…

I don't think they recovered in any particular order, it's probably just a matter of where SW was in the aggressive polling cycle as to which one it tested/recieved a response from first. That said, I'd expect the router to come back first and probably clear before the LAN switches in the location.

I have the same exact problem - running Firefox 3.5.8. I just loaded the page using IE Tab in Firefox and it seems to be fine. For me, even after the page has fully loaded, it still jumps back to the top indiscriminately.

I agree - the server client is pretty feature rich, but requires me to give RDP access to the NPM/NCM/NTA polling engine that I have it running on. It would be great to get the features Byron has mentioned within the WebUI, or would it even be possible to create a client version of the application that could be loaded on a…

Hi emram - You would need to create your child maps first. In Network Atlas, create a map for each region like APAC, and build that map as a standalone map. Once you get your maps built for each region, then you'll be able to find the regional map objects in the tree on the left. Open your world map, and drag the regional…

I had a similar problem after upgrading - what I found was that I had a local version of Network Atlas installed on my polling engine. I upgraded the version of Atlas on my laptop and was modifying maps there, and I got the error. Once I went back to the polling engine and installed the upgraded version of Atlas on the…