carleyc

I have tried many things so far that I likely cant remember them all. I have tried variations of the httpd.conf I tried a virtual host. I have the DNS in http://helpdesk.ontarioshores.ca/helpdesk/ but the server is called oscw-tas02 I don't know if that matters. Tried both x64 and x86 Apache, 2.2 and 2.4 Tried to just…

So I tried the x86 but I'm still getting a error [Thu Jan 16 13:21:44.356234 2014] [auth_ntlm:error] [pid 7944:tid 1040] (OS 1326)Logon failure: unknown user name or bad password. : [client 172.21.144.126:5590] authentication failure for "/helpdesk": user unknown

I'm using httpd-2.4.7-x64 No .htaccess files This seems like it's stuck in a endless loop [Thu Jan 16 08:16:46.531152 2014] [authz_user:debug] [pid 736:tid 1156] mod_authz_user.c(65): [client 172.21.144.126:1659] AH01663: access to…

I think it has something to do with this, maybe the rewrite rule [Wed Jan 15 14:17:12.386225 2014] [core:error] [pid 736:tid 1152] [client 172.21.144.126:19491] AH00125: Request exceeded the limit of 10 subrequest nesting levels due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if…

Yes, with password of course. WHD authentication logs don't seem to have much info even set to TRACE.

Yes it is NetBIOS not FQDN I put debug logging on Apache and see this [Wed Jan 15 13:49:45.287225 2014] [authz_user:debug] [pid 284:tid 1108] mod_authz_user.c(65): [client 172.21.144.126:19029] AH01663: access to /helpdesk/proxy:ajp://localhost:8009/helpdesk/proxy:ajp://localhost:8009/helpdesk/ failed, reason: user…

Yes we do and LDAP authentication works ok. I am also trying SSO as a existing account in WHD just in case.

Yes I changed the port to 8443 and I think it's working now.

Ok this makes sense. It's running now but still can't SSO. What are your settings in the WHD "Authentication Settings" page please and thanks. HTTP Header and REMOTE_USER I'm getting this error now if you have any other ideas let me know. [Wed Jan 15 10:51:16.040232 2014] [auth_ntlm:error] [pid 2664:tid 1104] (OS…

I think this might be the problem. What port do you have WHD running on?

Did you have to change the whd.conf file to change the port to 8009 from 80?

Thanks so much for your help. I'm using this version of Apache httpd-2.2.25-win32-x86-openssl-0.9.8y which won't start now C:\Program Files (x86)\Apache Software Foundation\Apache2.2\bin>httpd.exe Syntax error on line 503 of C:/Program Files (x86)/Apache Software Foundation/Apache2.2/conf/httpd.conf: Invalid command…

Didn't you have to edit config files such as whd.conf or the XLM files in C:\Program Files\WebHelpDesk\conf

Yes this was my problem thanks.

I'm trying to get this working but having some trouble. Would you be willing to share your config so I can compare to mine? I'm getting Service Temporarily Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later. Apache log [Tue Jan 14…

I'm having some strange issues with Netpath too, I think it might be our HTTP/HTTPS web proxy/filter.