byrona ✭✭✭✭✭

We use VMWare extensively and monitor it all with Orion and I have to disagree with that being how Orion functions. Having a guest system down will not show the host as red or down. We have test systems down all of the time and it doesn't cause the host systems to change color or state in Orion. In my experience an ESX…

I am running Orion 9.5 SP4 and am experiencing this same problem. I have a case where this is a 68% difference between the two. Could somebody please explain the difference between how these two different values are calculated so I can better understand why there is such a big discrepancy in some cases? Thanks in advance…

I have seen this before also. You may want to contact SolarWinds support and let them have a look and at least make them aware that this is happening. I think you should be able to setup an alert if the number of events over a specified period of time drops below a specified value. Also, if you aren't already you should…

Hello... somebody... anybody?

Due to the smaller size of our company we don't really have a specific security team. Our infrastructure team (network, windows, linux, storage, etc) are all responsible for security. Our engineers create designs with as much or as little security as is necessary and we build and support it at that level. Because of this…

I am having a similiar set of problems that includes the problem that you mention with both Orion NCM and Orion NPM for any scheduled job. I have noticed that if I touch a job in the Windows Task Scheduler that I have created in either Orion NPM or NCM that I am no longer able to make changes to them in Orion NPM or NCM.…

Donald I have had similar experiences to you and would completely agree with all of the statements you have made. It almost seems like it makes sense to have a different set of requirements and maximum capacity for the primary system versus the additional pollers.

I was able to solve this by updating settings on the Tech Group levels to not Force Email Notifications and to also make sure to not select any Recipients when updating the ticket.

Somebody... anybody?

I can confirm what Michal has said as we have both Linux and Unix systems in our environment and we are able to monitor both CPU Load as well as Memory Utilization on those systems. I even have a poller setup for Load Average on those systems. Just make sure you have Net-SNMP configured and running on those systems and you…

You can setup a custom node property called “Email Alert” and put in the email address of the person you want alerted for that node. Then in your advanced alerts for the email address field in the alert you can add the variable for that Custom Node Property. Then when there is an issue with that node it will send an alert…

You are not the only one experiencing this problem. I recently posted a Feature Request for better search functionality, you can see it HERE. Based on the response, it looks like something SolarWinds is both aware of and working on. In the mean time you can use the workaround they suggested. Hope this helps!

When creating Advanced Alert for Custom Pollers there is an option to specify the RowID; this may be what you are looking for. You may need to look in the database to determine which RowID you need if you don't already know.

Anybody have any thoughts on this or is this just expected performance?

One thing I should point out... If I am not mistaken and remembering correctly, BMC is an agent based solution. Agent based solutions will typically generate less network traffic because the agent locally on the box will do all of the collections and send the data to the management system in a much more streamlined fashion…

rob.hock for what it's worth I think it was a great idea to create a snap-in model for SolarWinds so that when new capabilities are are large enough to justify a separate pricing model that can be accomplished without creating a completely separate Orion product. Also providing a bit of licensing of the capability included…

This sensor stuff is fantastic! At this point do you have any additional supporting documentation for how this works, when and why you would use one sensor type versus another, how the architecture works, etc? Training videos would be good too!

I would agree that I have had more of these encounters with support as well; often I find I know more about the product than the person supporting me. I have also found that if I call during certain times of the day I am more likely to get better support than others. On the flip side, I have found that if I insist on…

You basically need to grab the disk image from the LEM appliance and upload it to AWS, that should work.

when service packs, updates to software, etc come out I never seem to know which version is the latest version and what products it supports. I also struggle with this. Some type of better documentation indicating what to download and install would be much appreciated.

From my own personal experiences with that same problem I am pretty confident that this problem will go away for you if you upgrade. At this point you are several major versions behind and there have been substantial improvements in the product. I would also look into upgrading at least your polling system to Windows 2008…

You should check out the video located at the link below. It does a good job of explaining the different methods of monitoring and why it's important to use both. http://www.solarwinds.com/certification/learn_network_troubleshooting.aspx

Dangit, Andy beat me to this! = ) I was also going to point out that the workflow handling is best handled through a trouble ticket system. This is how we manage all of our Orion alerts and it works out really well.

Bump! This may be something that is part of the asset management stuff I thought I saw somebody mention.

Let me see if I can try and help... On the MTV Active Calls value, you want to make sure the value type is correct, do you know for sure that it's a rate? Also make sure you have the correct OID. We currently track active calls on an Ascend MAX box and it works fine so I know this is possible. If you collect table data you…

You can collect and store the raw (non-normalized) data in LEM for searching with nDepth. Please check out the KB article HERE on how this can be configured. I have done it and it works.

Any chances the User Auditing will be added to this? I would with the DNS management for BIND in the works it will be important for us to see who makes changes to DNS records.

In case you are wondering what information is available on your systems, the SolarWinds Engineer's Toolset is very helpful. There is a tool called the MIB Walk and what this will do is scan one of your devices and report back all of the different data-points that you can access on that system via SNMP.

Yes, all of this is possible with Orion. The type of data that you are looking for can be found using SNMP. You will need to use the UnDP (Universal Device Poller) to create a poller for the specific thing that you want to monitor (e.g. power supply status). Once you have the poller created you will assign it to a box and…

As more and more stuff is added to Orion (via NPM, APM, etc) I find more and more great resources getting added to my node view. While I love having all of this extra information I am also finding that my node views are becoming a bit cluttered feeling. I would like to see SolarWinds (and their community) put some thought…