byrona ✭✭✭✭✭

I thought Hotfix 2 was included as part of 10.1.1 SP1, is that not the case and I have another Hotfix that I need to install?

I am also trying to create a report built around a custom poller, but can't figure out how to get the field to display the result of the poller, which should be the serial number of some Cisco devices. The serial number is returned when I test the UDP in the Wizard, so how can I get that same information to display in a…

Yes, you will want to treat each virtual machine like it was a physical system to get data such as drive utilization, response time, etc. As far as your Blade System is concerned, I don't have much experience with those, though I know HP provides some of that information via SNMP. You many need to create some Universal…

If/when you submit that feature request link to it here in this post and you will have my vote!

I am not great at SQL either but I took a swing at it, try the SQL Query below replacing the <CustomField> with the specific name of your custom property. SELECT Nodes.Caption, Nodes.<CustomField>, VIM_VirtualMachines.LogDirectory FROM Nodes JOIN VIM_VirtualMachines ON Nodes.NodeID = VIM_VirtualMachines.NodeID

Can somebody please confirm that this proposed workaround doens't have any negative side effects, thanks!

Login to the system that Orion is running on, go to Start > All Programs > SolarWinds Orion > Grouping and Access Control > Custom Property Editor Here you can setup new custom properties for nodes, volumes, and interfaces. In this case you will want one for the node. Once you have these setup you can go to any node in the…

One way you can take a Legacy Report and turn it into a Web-based report is having the Legacy report show you the SQL query it uses, this is an option in the menu. Once you have that you can copy and paste it into a a Custom Table report in the new Web-based report system. I am still at a loss on how to turn reports into…

I thought I should point out to you that currently as far as I am aware the hot standby system doesn't cover APM when you fail over to it. The hot standby system only covers things monitored by NPM.

You can get an additional web server from SolarWinds and use that as the point of access for your customers, this is what we do.

The alert is being checked evey minute... Actually I checked and polling is set for 120 secoinds fpor status and 5 minutes for statistics. So I'd expect no more than 3 minutes. The timelines I provided above were only intended for the example on how to determine expectations for alert times; each installation may have…

I think I answered my own question. I have identified firewall drops between the additional web site and the remote polling engine on port 17777. Yeah, port 17777 is the Information Service that all of the Orion servers use to communicate with each other.

It can, of course, make dependency chains nightmarishly complex, so I'm still perfecting my methods. I don't think it's good to have two styles of monitoring coexist. For example, monitoring all networking equipment as a monolithic unit, and then monitoring the switches, ports, links and routes that a specific service…

Thanks for the feedback guys. We definitely understand where you're coming from and we've taken a LOT of process steps to improve your upgrade experience, product stability, and performance with each version. This started right after the 9.5 release, so hopefully you saw the differences between your 9.5 and 10.0 upgrade…

Ah, thanks for the explanation. I didn't realize that Orion did this (other products I have worked with do this also) but I am pleasantly surprised to find this out.

I liked the idea of one alerting engine so much I created a feature request for it HERE.

So you copied the report definitions to the additional web server correct? Did you also sync the custom properties? This is because the Report schemas are updated automatically when you add a custom property - you can also update them manually if you wish as follows: Open the Custom Property Editor tool Right click on a…

Yah, I totally agree with this. Just one alerting engine is a must!

Your suggestion for Time Travel in Atlas was what got me thinking about this feature request in the first place. The difference is I wanted to try and articulate what an actual implementation might look like in addition to specifying the use case. I agree it would be very cool to have this type of feature across multiple…

We are also in the process of rolling out a Hyper-V solution and having SolarWinds support it like they do VMWare would be awesome.

Is there any good reason why one can't have spaces in the poller names? When I do custom reports based on these pollers it always looks funny because the poller name can be difficult to understand due to the lack of spaces. I think it would be really nice if this allowed spaces.

Andy Go to your Orion console and you can use the Report Writer application to write a report to give you the details that you want. Once you have a report created in the Report Writer you can make it available on the website if you wish. You will also have the ability to see the SQL Query that it is using which should…

No, changing the IP will have no effect on the log data stored in your LEM appliance.

Can you post a screenshot showing your Syslogs that Orion is receiving that you want alerts for as well as a screenshot of the Syslog Alert that you have configured that isn't working?

To my knowledge SolarWinds also does not offer Professional Services for the same reasons PRTG doesn't; it's simple enough that you shouldn't need it and when you do need help the documentation/videos/community/SWSupport should be able to help you.

Good question, is there some specific way to search the Raw Logs? Is this the case where I need to go through the process indicated HERE?

Something you can try, is polling these OIDs against these devices, with an SNMP tool and see what the device responds with, now (i.e. after the reboot). Won't tell you the whole story, but this wil be a non-Orion data point. I am pretty sure Cluster utilization data is pulled through the VMWare API and not through SNMP so…

Never seen that. I'll let other chime in but I would recommend opening a support case, Byrona. I will also ask around and post here if I find something. Something you can try, is polling these OIDs against these devices, with an SNMP tool and see what the device responds with, now (i.e. after the reboot). Won't tell you…

It's actually a Cluster.

mica​ no, you can't use a database backup for new versions. When you upgrade the new version makes changes to the database that it requires for proper operation, if you used a database from an older version those changes will not have been made and therefor the newer version would not work properly.