byrona ✭✭✭✭✭

Yes, upgrading to 12.5 did resolve this problem for me! Of course now I am wondering if this was a bug in 12.4; how long was this but allowed to persist before it was resolved?

Well, I came up with a simple SQL Query to check for this and today I found that it's already starting to happen again on a small number of application components. I have re-opened my ticket with support, case #221367. At this point I think this absolutely must be a bug in the software for this to keep happening.

Mindy I really appreciate your openness on this topic. Working for a company with our own customer facing support department I can appreciate those challenges. Thanks for your continued efforts to improve the support experience for your customers!

I want to plug this one again as a result of frustrations with users filling out custom properties incorrectly resulting in alerts not working properly and NOC Techs not responding properly.

I am not sure of a good way to add that feed as a resource to a different view and still have all of the functionality you are looking for. You can add feeds for all of those different things individually but not all together.

Here is what I was able to cobble together, let me know how this works out... SELECT N.Caption, COUNT(DISTINCT CPUIndex) FROM CPUMultiLoad_Detail CPU WITH(NOLOCK) JOIN Nodes N ON CPU.NodeID = N.NodeID GROUP BY N.Caption Order By N.Caption DISCLAIMER: I am not a SQL Guru, use this at your own risk. 

We have not yet seen any resolution. We are working directly with the SW team to help get this resolved. Open a ticket directly with them and reference this issue so they know you are one of the people experiencing this problem.

I should note that when this happens, the NetPerfMon service indicates that it is running despite the clear lack of data being collected.

Ok, thanks for that info. Scripting and PowerShell happen to be one of my weaknesses so I might just see if I can get one of my co-workers that is good at that to help me get a script in SAM that collects number of mailboxes from an Exchange server as that is my goal here.

It's the nDepth Export layout that I managed to save over. I understand that I can just re-create a layout but I would like to know how to restore one if possible.

Yes, making this available for Advanded Alets would be nice. Something as simple as having a field in the Advanced Alert settings where you specify what value you want used for that field would be great.

Yeah, I took a look at those libraries you noted and the Python one would probably work out well here, thanks for pointing those out. We do have script savvy folks and even a full on developer and I may point them to that if the decisions is we need to maintain that XMPP functionality. That being said, if it's only a few…

Thanks for the response,this is all consistent with my understanding but I wanted to validate it.

Yeah, the monitoring bits aren't an issue because the poller is being installed in a secure environment. I just need to know which ports it needs open to communicate back to the "mothership".

Wow, not sure how I missed that announcement, thanks for letting me know! I certainly think WMI is great, I just wish MS would do something to make it perform better. Also, I am curious what this will to for distributed and remove location Orion configurations that rely on NAT since WMI won't flow through NAT?

curtisi I continue to struggle with the fact LEM is showing hostnames and not IP addresses. For security auditing purposes it makes it almost impossible to detect the source of potentially malicious activity when all I get is a name versus an IP address. Can you confirm if this is expected behavior and if there is any…

curtisi thanks for the update! Unfortunately this makes it very difficult to track the activity back to specific systems unless you know the naming convention. It sounds like this is expected behavior and there isn't much that I can do about it at this point.

If you need to install a poller on another site, then yes. We are looking at providing more flexability going forward, but this is what we have today. You could also deploy an SL100 at that site and use EOC to roll them up together into a single console, but you would need SQL at that site as well. Brandon We have also…

The problem that I run into that I can't get passed is making it so that a customer can't see the node, I only want them to see the interfaces on devices such as shared switches or routers. At the same time there are nodes that I want them to see everything on. As best I can tell, this just isn't' possible to have both of…

Ah, I think the syslog one may be more applicable for what I am planning. My NetApp guy is working on sending the syslog data to the LEM appliance so if I setup that connector on the appliance I am hoping it will work.

Mrxinu I ran your suggestion by our DBA and she said that we could do what you have suggested so thanks for that, we will likely implement your suggestion as it seems the best option on the table at this time. I don't want to give the wrong impression, I really like Orion and that's saying a lot because I have worked with…

As a side note, this was one of the reasons for this THIS feature request. I would like a way to make sure that my updates upgraded everything to the versions that I am supposed to be at. I am never 100% sure that my 3 systems upgraded to the correct versions causing me to wonder if that's what is causing odd behavior.

I cleared the web cache on both the server and the client side and the issue persisted. I only have two users specifically trying to use FireFox 4 that are reporting this problem (I am not one of them). One user I asked reported 4.0.1.

Just my two cents (without current access to NCM installation): By default NCM web site includes the Thwack.com applet. If you don't have internet connectivity, that applet will cause slowness in NCM web site. You can edit the page layout and delete the Thwack.com component and it will load faster. Markku Thanks for the…

No, I saw that but had not gone thought it yet. It wasn't immediately obvious that I had to do that for it to show up, thanks for the pointer.

Orion v10 is supported on Windows 2008 R2, moving to that is the solution to this as far as I am aware.

Does Orion need to be set to monitoring all the ports on the switch if you want syslog messages for port activity on the switch? or does it dump all info on to the syslog server? Syslog messages are sent from your switch to Orion on the Syslog port 514.

If you want customers to only be able to modify a single custom property you will need to modify the view and add a new resource called "Edit Custom Property" which is found under the Miscellaneous category when choosing different resources to add to a view. Hope this helps!

Sweet! Thanks so much Chris!

I would agree that it supports a vertical scaling model but not horizontal. My question about this is less a concern for scaling and more an interest in distribution. We have some remote sites where I would like to have all of the nodes (agents) at that site talk to a single relay that then communicates back to the LEM…