byates

Yea, i thought i'd get more response then this. I'll email Solar Winds to find out for sure. I'll let ya know

Ok, just figured it out. I had to get rid of the cn=users and just the domain name with include all subtrees. Thanks for the help!

Yea thats what i thought. But not the other way around right? I cant connect to an iPad or android from windows im assuming

include all subtrees is checked

Awesome thanks for the Info. So based off that, with the AD sync, it will use their network user name and password is what i understand?

That is what that setting is set to. I know there are "resolved" and "closed". I always do closed, i dont remember seeing a difference between the two when setting it up but is there?

So i cant go to just any asset i have and click the dameware link, it has to be linked to a specific request type?

All Client Updates is set

The Dameware mobile setup meaning the mobile apps to use on the android and apple devices to connect to the mobile gateway? Is that what you mean?

All i did was specify the domain controller

Yikes, looked everywhere but there Thank you!

Thanks, but if that is checked, once i start an AD sync, the user receive an email?

I dont think so. Mostly Dell machines

If i do a basic search it will only show the assets discovered in the one VLAN. I have it showing 100 per page and there is only 87 assets so far

I've been trying to find that rule. Where is that because everywhere i look, i dont see such an option If i close the tickets from an email, it will send to the tech and the tech's manager/lead but will not send to the client. Closing tickets from the Web interface, i have to specifically check "Client" when closing a…

Are there any updates on this issue? The same thing happens on Server 2016 as well