bshopp

What is the current state of your install? Might be best to open a support ticket to resolve.

Have you tried creating a custom html resource?

You cannot currently choose which specific alerts to display, but what you can do is setup view limitation on that view and only show alerts for a device or interface etc. that a user has access to.

You should be able to get this info by creating Universal Device Pollers, see here for some created for HP Proliant

Great idea, I have marked this down as a feature request.

You cannot do this today, we have an item to look to enable that potentially in the future

What versions are you on? If 10.1 and above you download and install the Orion Additional Poller and Orion Additional Web package and run those.

I would open a support ticket. Also try to install EOC on another box

See here and here for more on the logic

So from the server failing, can you attempt to login to the SQL DB via another method, SW DB Manager, MSFT SQL Tools, etc.

No, you cannot do this in any way that I am aware of

So first item, you can use APM to do this, see here Second item, yes, you can do that with NPM. We have an alert that ship out of the box around node reboot that should work.

When adding an account you can give them node management rights, but not admin rights, these are two options when creating an account.

Good feedback, this is something I will enter in to the system for us to look at further.

When you say uses a Centralized Server, what do you mean? Do you mean DameWare Central Server? Can you ping the machine name from the command line? When they connect via VPN are they getting a DNS server?

When you installed you also selected the web install correct? Can you login to the web page? Do you have any other SQL CE installed on the same box?

What version are they on? In older versions we stored the maps on the file system, but in more recent version we are storing them in the database.

Check out page 8 of the Atlas Admin Guide here To link a background image from the Internet: 1. Click the Home tab, then click Background >Linked Background . 2. Type the URL of the image you want to use, and then click OK. Regarding the second item, what you can do it create a top level map called UK with a map background…

Unfortunantly you cannot display UnDP's or custom pollers on maps at this time, we have an open enhancement to add that functionality to the product.

Coming in the first half of this year

Terrific feedback, a bunch of these items like DHCP integration, alerting are the direction where we are heading with future releases. I have documented all of these in our system.

You cannot do this today, this is only for internal messages. We have an enhancement request to allow you to have a scrolling banner or message of the day type functionality.

Can you please open a support case so this can be looked into further.

This is not currently possible today.

Is this network atlas that you installed on your local box or on the server? Quickest path might be a support ticket

The parent can be a group. So add the pair of core switches to this new group you create and define that as the parent.

I would recommend opening a support ticket to investigate

Can you provide a little more detail as to what you are attempting to do and the behavior you are seeing

This is a known issue with the app today. We do have a work item filed to add to the product in a future release

#1 - understand, this is something I have up on my priority list #2 - What version are you on? Maybe I am not doing the right set of clicks as you, but with 1.5 in IE I click on the top level folder then in the right pane select supernetA, it opens the supernet in the tree and then I select a subnet in the right pane and…