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Was this ever fixed or do you still have to rename templates via the database or is there a way to rename the template via the webconsole. We currently have a template assigned to 137 nodes and really do not want to have to go to each individual node to rename the application. And to be honest I would rather not rename…

An additional Weird thing. The row ID's are correct in the database, but not in the web view.

Our focus at our FI is more Reliability than Availability. Picture if we were building vases. It does not matter if the machine runs non stop if it is turning out every 5th vase broken. While we do measure availability, the LOB does not get a pass unless their Server, App, Webpage is Reliable.

What are you wanting to do with the Messages? Something immediately or something historical?

What mharvey said.

Is it the same pages all the time? Meaning do the same ones always work and the same ones always not work. Are they custom views or default views?

Do your WMI credential have admin rights on the box?

The first thing that sticks out to me is that the Alert message was recieved after the alarm had already cleared. You can query the AlertLog Table sorting by LogDateTime and see if the Trigger reset has a corresponding message sent under the Message Column.

We worked with Support. They were unable to fix the missing Attribute. We ended up creating a new one and moving the data via sql manager.

We have a 24/7 NOC that watches the big screen. However, for events that are important to me, I have Orion Text me.

Custom views are a major help to us. We have several views to allow our various groups to see only information they need to see. We do the same with reporting. We have a NOC view, a Network Control View, a Server Monitoring View, a FireWall view and a Management View.

You can do it though the Database Manager >>> File >>>Export >>>Excel or when you run a report in the webconsole and add &dataformat=xls to the end of the url and referesh

Under Account Settings, there is a setting for "Allow to customize views" Yes or No

Go to Settings >>> Manage Nodes Select No Grouping and it should tell you displaying 250 of totla number of nodes Or select Count(NodeId) from Nodes In your database manager

What is your reset condition?

1. Better Search filters. I really like the idea of being able to search only for threads that have been successfully answered. 2. To the comment about frustrating to search and find only a question from 2009 that was never ansered. It would be nice to see some clean up of old threads. Some might be useful, but ones that…

Are you polling through a fire wall? If so, do the rules allow sNMP traffic?

This was us circa 2013. Only one of these guys are left though. 

And Actually if they are an administrator there is the Manage Advanced Alerts on the Web Console under settings.

Create a report in report writer SELECT TOP 1000 AlertName, Enabled, AlertDescription,TriggerSubjectTemplate, TriggerMessageTemplate, ResetSubjectTemplate, ResetMessageTemplate, LogMessage, NotifyEnabled FROM [dbo].[Alerts]

On major deletes, I prefer to use SQL manager and delete them via SQL command. I don't know if there is a downside to that, But I find that to be the easiest way because you have more freedom with filtering via the Where Clause.

Did you re install your current version and upgrade or did you just install the new version and try to connect to the un upgraded database?

It ended up being settings in our group policy

I just changed my bindings to unassigned and now all of my scheduled reports work. Thanks, Daniel Phillipps in support.

I don't know if this constitutes progress, but all my reports work if I change from 443 to 80. Ofcourse, that is not a workable solution. But I am wondering is everyone on here using SSL?

With this many issues, should SW not have issued some kind of notification on the THWACK or on the Customer Portal. Unfortunately, we do not have a test environment.

Here's a Start Select custom Sql Alert Trigger Condition Select Site, Count(Site) From Nodes Where Status = 2 Group by Site Having Count(Site) => 3 Resetr Condition Select Site, Count(Site) From Nodes Where Status = 2 Group by Site Having Count(Site) < 3 Then use variables in the email to tell site and down devices.

Scheduled Maintenancethrough the unmanage Scheduling Utility

_ is a SQL wild card and therefore is causing your problem. It is a wildcard for exactly on space so begins with _ is telling SQL to return items that begin with anything.