brettg

I thought you were going to mention that it doesn't add the other ticket's creator as a CC.

Yeah... definitely. I like how if a client specifies a CC, it's kind of hard to remove them from the ticket. It'd at least be nice to have people that would always get CCd when the client gets a response

I really miss being able to do stuff like this from Spiceworks.

I've wanted this for quite a while now!

Yeah, I guess this is a possibility, although I'd really not prefer to grant myself send on behalf of permissions to all users.