bradwalters1128 ✭✭✭✭✭

The best one that I had was with the President of the company I was working for. He called over to the Help Desk complaining that his wireless Mouse and Keyboard wasn't working with his laptop. We sent over one of our newbies over to troubleshoot this "basic' issue. This turned into an hour troubleshooting session,…

Depending on my mood, I may throttle e-commerce sites, or I can be in the "giving" spirit and not worry about it. We'll monitor the traffic throughout the day and make decisions from there. We're not highly restrictive until it becomes abusive.

One of my favorites was sending one of our rookie tech's out to find the flux capacitor on a switch. He of course was born AFTER the Back to the Future movies and had no clue as to what it was...

Still trying to figure out where the answer to the question is on the 27th. Nothing in the hints give an answer. Kind of frustrating.

I've also seen this in my 20 years of working IT in 4 different industries. It works both ways and it's a delicate balance. Corporate doesn't want to invest in the technologies and bringing their employees up to date on their skills, then they leave. But on the other end of things - I've also seen it where Corporate…

Wrong answer today when the correct answer was given. Consulted with someone else and the "other" possible correct answer was wrong as well. Somethings not right here.

maria.bungau - I think this week's answer is broken. Looking at the link - the answer is given - which I typed in correctly - and it told me it was wrong. Can you PM me to let me know what the issue is?

My greatest fear in my data center is water. We have water lines, condensate lines and plumbing drain lines that run directly above our server and network racks. 2 jobs ago, there were water chilled HVAC units that were located directly above. They replaced them with package units, however they never shut off the water to…

Is there a North East Ohio Users Group? Would be interested in joining if there is.

Woah - how do you answer the last question???

Actually with as thick as it was, I went after the bench grinder. Thought that might get through scratch off... Quarter actually.

maria.bungau​ been trying to finish out the EMEA mission, and have done all of the tasks, yet it's not showing me completed. Can you help?

Maria - I know I've completed all of the tasks for this one - yet its still showing only 75% completed. Can you look into this? Thank you!

We are currently utilizing NCM to backup all of our switch gear across 23 sites globally. We are also using NPM to monitor our gear and to alert us when devices become unreachable. These have both been a god-send as we've had equipment equipment that has failed that did not have a config backup. We have been adding all of…

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