borgan · SolarWinds Engineer - Service Delivery

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  • The Node Warning Interval is defaulted to 120 secs and can be changed on the Polling Settings page near the bottom under Calculations and Thresholds.
    in Question regarding ping response and warning/down status. Comment by borgan August 2011
  • Bump. Anyone?
    in Why does the Application pool timeout? Comment by borgan December 2013
  • You certainly can do this. Under Network Discovery, you can add ranges of addresses, subnets, or simply add a list of addresses using the Bulk Import option. Are the addresses you need to add contiguous or do they skip all over the place?
    in How do I add multiple devices in one go? Comment by borgan November 2009
  • Yo uneed to make sure that you have enabled "View By Device Type" for each element type (node, interface, volume) that you wish to do this for. Log into the Orion web portal with admin account. Click on Admin in the menu bar, go to Account Manager and select a user account. Scrool down an expand the <User> Network…
    in Custom Node Views Comment by borgan April 2008
  • mjsweet130, Just wanted to make sure you have the best information on one of the companies you mentioned - Corona Technical Services. Corona certainly does offer both classroom training (with any customized format and content you may need) and consulting services. We can come to you or bring you to us, whichever best meets…
    in Solarwinds Classroom Training Comment by borgan September 2015
  • The error message means that the report you are trying to edit was created with the Report Writer app, and as such must be edited with that tool. There is one other way to "edit" this report if you are comfortable working with SQL directly. If you can get someone who has access to the Orion server to do it, they can access…
    in Report Writer (Win32 app) Comment by borgan March 2016
  • On the General tab of the report in Report Writer, uncheck the box "Group historical data by days" and save the report. Does the report data show on the website now?
    in Some reports in Orion Report Writer showing "no activity" on the website Comment by borgan March 2016
  • If you will look in the Interfaces table in Database Manager, you will find your custom bandwidths listed in the InBandwidth and OutBandwidth fields. You will have to use an existing interface utilization report type, activate the Show SQL option in Report Writer and copy the SQL into a new Advanced SQL report. There you…
    in Report Writer: Custom Bandwidth Comment by borgan January 2009
  • What you are seeing is likely due to the fact that the SysObjectID for the Checkpoint SG80 is not present in a file named "SWDiscovery.cfg". Search that file for the keyword "checkpoint" and I suspect you will find that it is not found. The SWDiscovery.cfg file is the one that Orion uses to resolve the vendor.…
    in Checkpoint SG80 - Machine Type not recognised Comment by borgan February 2012
  • I see an issue with Custom Properties and the UnDP as well. I can see my custom properties in the Node Grouping drop down menu, but when I try to select one I get an error that says: "An item with the same key has already been added". The property I selected is a Yes/No value.
    in UnDP - Node Grouping Criteria Comment by borgan July 2008
  • If you have version 10.4.2 of NPM, you can run an audit report that will show this information. If you want only to see the "node added" data, then you can edit the report to filter for "Action Type= Node Added".
    in Determining when a device was added to monitoring Comment by borgan April 2013
  • The answer to most of your questions is "it depends". There are some rules of thumb, such as the "fact" that a single polling engine server will typically handle the monitoring of 8000 to 10000 "elements". To accurately answer your question, you need to consider the following: (1) How many nodes, interfaces (of any…
    in Best system for Orion Comment by borgan March 2009
  • You can use an Advanced alert for this requirement. On the Trigger Condition tab, you can designate an number of seconds, minutes or hours that the CPU usage must have been at the trigger level before the alert will fire. This setting is at the bottom of the page. So, for instance, you can set the alert to fire when the…
    in How to alert off high CPU and time over x amount? Comment by borgan May 2008
  • Kellie, Is this open to reseller partners? If so, I would like to.participate. I can be available just about any time on Nov. 7,8 or 9. Thanks. Brett Organ Corona Technical Services Sent via the Samsung Galaxy S II Skyrocket an AT&T 4G LTE smartphone.Kellie Mecham <solarwindscommunityteam@communications.solarwinds.com>…
    in Want an early look at concepts for some changes to Orion Settings? Comment by borgan October 2012
  • Open the UnDP, right click on the individual custom pollers and chck the Web Display setting. Make sure the box is checked that removes the poller from the view if it is not assigned to the node. Hope that helps.
    in Extra Tabular Universal Device Pollers Comment by borgan July 2009
  • You can mute the packet loss alert by designating that the node must be up before packet loss is alerted on. That will eliminate packet loss alerts on down nodes.
    in Needing to stop packet loss alerts Comment by borgan April 2016
  • Are your alerts on the nodes themselves or on the Groups?
    in Dependancies and Alerts Comment by borgan June 2019
  • It is very easy to import nodes from the Orion NPM database into the NCM database. You do it with a scheduled job in NCM. The job will allow you to import the nodes and custom properties you choose during the job setup. Two tips you might appreciate later..... 1. If you use Custom Properties in NPM (I always recommend it),…
    in To import network Performance Monitor nodes To network Configuration Manager Comment by borgan January 2010
  • That data on physical memory is taken from the CPULoad_Detail table in the Orion database.
    in Node Details Question Comment by borgan March 2008
  • Good question freemen. SolarWinds?
    in How is IPSLA traffic treated by QoS? Comment by borgan October 2011
  • Go to the SolarWinds website and log in to the Customer Portal. Once there, you will see a link to the Orion MIB Database. Click on it and download the file. When you unzip the file you will see a readme that will tell you where to copy the MIB.cfg file in order to update the Engineers Toolset.
    in Updating MIB database Comment by borgan April 2009
  • The Edit button is missing from the top right of the resource, which tells me that your user account does not have rights to Customize Views. If you change that setting for your account, you will be able to edit the resource title.
    in NPM 11.52 Bug removes Edit function for name of a Multiple Object Chart in a Custom Summary view Comment by borgan September 2015
  • What do you mean by nightly "import"? Are you downloading configs on a nightly basis from these nodes, or are you actually importing nodes from the NPM database? In either case, you could use a custom property to filter by. If you are downloading configs, edit the Nodes tab on the Scheduled Job to Specify a Selection…
    in NCM Node Import Filters Comment by borgan June 2009
  • Regarding access to reports - yes you can limit access to reports in a few ways. Probably the best way is to place the Custom List of Reports resource directly on the Orion Summary Page. You will then pick only the reports you want them to access in that list. You could then remove the Reports link from any menu bar so the…
    in User Access Limitation Comment by borgan March 2012
  • I checked on this using report writer (to see what data came from what field) and I think you might need to use "Rate" to get the temperature rahter than Status. See if that works.
    in Universal Device Poller & Email Alerts Comment by borgan July 2008
  • Corona Technical Services has delivered customized training and consulting engagements all over the world - including Europe, the Middle East and Asia. We would be happy to discuss your needs and then provide a competitive, customized quote to meet your specifications. Please visit our website at www.coronaservices.net, or…
    in SW training in USA Comment by borgan January 2012
  • Yes, APM can do this. In fact, that is one of the primary features of the application. You may browse any machine for currently running processes, both SNMP and WMI. You can then aggreagate the detected processes and services into either new or existing applications or templates. Works like a charm and is quick. The only…
    in APM Functionality question Comment by borgan June 2009
  • Yes, you can have Orion NOT import any i nterfaces into the database during discovery. When the Discovery process completes, the first page you see is a list of Devices (nodes) that were found. When you go to the next screen, you will be presented with the Interface types that were found on those devices. Simply uncheck…
    in ? - is there a way to exclude all interfaces from discovery (just want the device) Comment by borgan February 2010
  • The Universal Device Poller in Orion NPM can configure this kind of custom monitoring. As a matter of fact, ther eis an excellent tutorial on the SolarWinds Support website that shows how to use the UnDP. http://www.solarwinds.com/support/tutorials.aspx It shows details of how to setup a battery runtime remaining poller…
    in APC UPS polling/alerting Comment by borgan December 2009
  • bump
    in How to change "Display name" color in NOC view? Comment by borgan August 2008
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