Comments
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You should be covered, counts are likely to be closer to: Physical plus Hypervisor hosts plus VMs with additional monitoring (Agent, SAM template, API template, etc.).
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Don't know of any trending issues for this, recommend you open a ticket with support.
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The out of the box profiles are quite extension and cover multiple distributions. At a minimum, they would provide great examples to your write your own profiles.
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Version 2023.2 is now GA. No plans for a second service release for 2023.1. * GA blog post here: https://thwack.solarwinds.com/resources/b/product-blog/posts/solarwinds-platform-and-products-version-2023-2-is-now-generally-available * RN here:…
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I would recommend going with either 2023.1.1 (available now) if you want a more battle tested version, or 2023.2 GA (out next week) with more features and fixes, but still a new release. At this point, I would not recommend 2022.4.1 or 2022.3 - there are dozens of upgrade improvements and bug fixes available in the newer…
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Thanks, missed the case number above. After applying your HCO license (assuming you were moving from modules to HCO), did you add additional monitoring?
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Bug for maintenance messages was fixed in 2023.1.1. https://documentation.solarwinds.com/en/success_center/orionplatform/content/release_notes/solarwinds_platform_2023-1-1_release_notes.htm
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If you created a ticket with support, please share the case number here.
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This was resolved in 2023.1.1 (service release). Release notes: https://documentation.solarwinds.com/en/success_center/orionplatform/content/release_notes/solarwinds_platform_2023-1-1_release_notes.htm
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Has this problem been resolved? If you have opened a ticket with support, please share the number here. Note that 2023.1.1 (SR) and 2023.2 RC have been released. I don't see a fix that aligns to this problem.
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It is deprecated but still supported. We are working to communicate this better internally. There is work going on to improve parity of Maps with Network Atlas, but no timetable on delivering those improvements.
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Haven't seen this before, go ahead an open a support ticket, upload diagnostics and post the ID back here.
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If you have filed a support ticket, please post the ID here.
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If you have opened cases for website slowness, please post the ID here. We have a 2023.1 SR underway (no timetable yet) so I can check and see if your issue has been addressed.
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If you've tried restarting services and clearing your browser cache - agree - suggest you file a support ticket.
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Haven't seen this as an upgrade issue, suggest you file a support ticket. Please post the ticket id here too so I can track it.
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Yes, you can change the quantities by deactivating the license and the activating with the new quantity. Ex: I have a 1000 node license, I activate 500 nodes on HCO server A and 300 nodes on HCO server B, leaving 200 in reserve. 6 months later, I need more nodes on HCO server B, I deactivate the 300 node license and…
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Note that 2023.1 is GA now and has addressed many of these issues, I would suggest you check out the SolarWinds Platform 2023.1 Release Notes.
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Yes, this is one of the advantages of the HCO license, we call it flexible licensing. This is an HCO only feature. EOC is included in the Enterprise Scale edition, but is a separate purchase for the Standard edition.
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The anomaly based alerts is available to HCO Advanced customers without additional charge. You do it enable it through platform connect feature, but in 2023.1 you can now just stream the metrics for the anomaly based alerts. See this post for more info: SolarWinds Platform and Products—Version 2023.1 Is Now Generally…
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Can you share the ticket number on the inability to upgrade your poller? Note the previous error you saw about inserting NULL into column "id" was fixed in the GA release of 2023.1 (GA now).
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Apologies, I didn't see it and can't find it now. Can you post you ticket here - want to track this down.
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Can you post your ticket number here?
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Although 2023.1 is currently an RC, for some customers it may appear as a GA in the product catalog and inside the product on the Updates page. You’re welcome to upgrade from the Updates page, but you are upgrading to the RC version of 2023.1. The GA version is planned for release in a few weeks. If you upgraded to 2023.1…
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Take a look at this SCM out of the box profiles to see some of the things you can do natively, including hardware. You can configure SCM to monitor additional files or issue commands and monitor the output over time.
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Have you created a support ticket and uploaded your diagnostic file? If so, please share the ticket number.
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Hi. With the new SolarWinds Platform (2022.3 and later), all the products are installed and you can turn them on via the Instant Evaluation feature on the License Manager Page. This blog shows you how to evaluate HCO, but your try modules as well. Let me know if you have followup questions. Brian
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Hi - took a quick look at your case, looks like it is solved?
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Yes, you can upgrade from 2020.2.6 and upgrade to 2022.4.1, so download the bits from the customer portal and upgrade. Please read both your product release notes as well as the SolarWinds Platform release notes for advice on upgrades. Note: Given our quarterly cadence, a Release Candidate for 2023.1 will be coming out…
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If you followed the steps recommended by support, go ahead and upload a diagnostic bundle so they can review.
